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"We're Listening"

Posted by Suzie Ford on Jul 08, 2010  | Comments

"We're Listening" - MMORPG.com

In comments made to Gamasutra, an unnamed Blizzard representative indicated that developers are 'listening' to player feedback regarding the recent announcement about RealID and the implication for official forum posters. With RealID, players' first and last names will be displayed on any posts made on Blizzard's forums beginning with the launch later this month of Starcraft II and continuing with the Cataclysm release.

"[We] will be carefully monitoring how people are using the service," a Blizzard representative told Gamasutra this week. "Real ID is a new and different concept for Blizzard gamers -- and for us as well -- and our goal is to create a social gaming service that players want to use."

"It's important to note that both enabling Real ID in game and posting on the official Blizzard forums are completely optional," the Blizzard rep said. "Players can continue to read the forums anonymously regardless of whether they choose to post in them, and their gameplay experiences will not change if they choose not to use the Real ID communication features in game."

The representative also indicated that Blizzard will actively work to ensure that players are using true names and will monitor the forums for inappropriate names as well.

"In addition, our Terms of Use agreement requires that players provide us with accurate information, as certain aspects of the customer service we provide (for example, addressing forgotten-password issues) rely on identity verification -- if a player uses a fake name, it would ultimately impact our ability to provide him or her with timely service."

Via Gamasutra.

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Suzie Ford / Suzie is the Associate Editor and News Manager at MMORPG.com. Follow her on Twitter @MMORPGMom
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