Over the past week, Phantasy Star Online 2 has banned over 1600 players for toxic behavior. The NGS Live Operations Team has taken a stand against what they deem as "hateful behavior and toxicity" which has concluded in the suspension and punishment of hundreds of accounts.
As a Phantasy Star Online fan, forged on the Dreamcast and battle tested in Phantasy Star Universe and Blue Burst, I can unequivocally say that Phantasy Star Online 2: New Genesis is by far the best in the series. There is, however, one major factor that could determine how the game resonates with you even more than the core game loop itself. The community.