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Joymax | Official Site
MMORPG | Setting:Fantasy | Status:Final  (rel 03/13/06)  | Pub:Joymax
PVP:Yes | Distribution:Download | Retail Price:n/a | Pay Type:Free | Monthly Fee:n/a
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Anti-Virus Program Errors

Posted by Keith Cross on May 24, 2007  | Comments

Anti-Virus Program Errors -

Some players of Silkroad Online have been having trouble with the ir Anti-Virus software. The people behind the game are currently looking into the matter and hope for a speedy resolution.

Hello. This is Silkroad Online.

When our users download the newest update on May 23rd (Silkroad Standard Time) for the anti-virus programs they use, the error of the anti-virus programs that detected Silkroad file with a virus will be fixed.

We have confirmed the modification with Kaspersky after update. For users that use other anti-virus programs, please try downloading the newest update for the anti-virus program, and if the error is still not fixed, then please wait for future updates.

This issue was an error of the anti-virus program itself, thus we ask for our users understanding for the delay in grasping a hold of the cause for this issue. Please keep in mind that there was no virus in the first place.

Those who can't run the game normally, or those receiving an error message such as [Error code 2] due to the wrong operation of anti-virus programs, normal processing of the game will be possible when the game is newly installed after the uninstallation of the current game.

For the security of our users, Silkroad Online is processing virus examination every day. Issues like this mainly arise from the malfunctioning of anti-virus programs and through the use of illegal programs, so please feel safe in enjoying our game.

Read more on Silkroad here.

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