The Pirates of the Burning Sea European support team has identified an issue involving UK residents who are unable to access the the game. The issue has been traced to ISP Blueyonder, and is unfortunately on Blueyonder's end, and thus there is nothing PotBS staff can do about the problem.
Our European support team has noticed a number of reports from United Kingdom residents having trouble accessing the game. After investigation, it turns out that their Internet Service Provider, Blueyonder, is currently experiencing issues that prevent them from connecting to the launcher.
Unfortunately, these issues are beyond our control. However, if you have trouble connecting, if you live in the United Kingdom and if Blueyonder is your ISP, then your issue is most likely related.
As always, additional questions or concerns can be filed via support ticket at www.burningsea.com/support, and we’ll keep you updated as we know more.
;)
Read more here.
