A recent World of Warcraft datamine for the upcoming Shadowlands expansion points to story and customization details.
The datamine this time around is for Alpha Build 18.104.22.168714 as noted by Wowhead. A few story and zone updates were gleaned. For instance, Maldraxxus is open, which has led to story information on Vashj, Draka, and Mograine being revealed. Additionally, it looks like Ardenweald’s bugs have been potentially quashed. Also, a Maldraxxus dungeon was added, called Plaguefall.
Customization details include new options for Male Tauren. These include hair fringe, headdresses, and necklaces. Female Tauren also received some additional customization options for new bangs, headdresses, and necklaces. In fact, it looks like all the Tauren customization options will be available in the dressing room. Blood Elf bracelets will also be available here.
Additionally, the character creation preview has been improved as well. Now, characters will have animations which are class-specific in this character creation preview screen. You check out the character creation screen in the video below to get an idea of how this shapes out: