As a result of changing laws in the European Union, WarPortal has made the decision to shut down Ragnarok Online in most European countries. The decision seems to coincide with the EU's new data protection legislation the GDPR that goes live the same day. The law requires companies to more aggressively protect users' personal data by upgrading storage security throughout the EU. This will not affect CiS or North American servers.
Notice was given to EU players via the Ragnarok Online Facebook page along with links to the new User Agreement and Privacy Policy documents.
Dear Ragnarok Online Players,
Due to the changes of our company's service policy for the European regions, we are saddened to bring you news that all games and WarpPortal services to the European regions listed below will be terminated on May 25th, 2018.
The following European countries will be affected by the termination of service: All the European countries except for Russian Federation and the CIS countries.
All WarpPortal game access and account access will be blocked by regional IP. Refunds will be gradually sent for purchases made from February 1st 2018 to April 30th 2018 to those affected by this service termination.
We have updated our User Agreement and Privacy Policy to reflect the new changes going forward.
We thank you for your patience and understanding.
User Agreement: http://www.warpportal.com/policy/useragreement.html Privacy Policy: http://www.warpportal.com/policy/privacypolicy.html
Any players who made purchases on EU servers from February 1, 2018 through April 30, 2018 will be eligible for a refund.
Lastly, there will be regional IP blocks put in place by the May 25th closure of the EU servers.
