In a statement from Sony, Cyberpunk 2077 will be removed from the Playstation Store and full refunds will be given. There is no telling whether or not the game will return to the Playstation Store at a later date, as it is currently slated as removed “until further notice.”
The statement in its entirety can be read on their official announcement, but an excerpt is below:
Cyberpunk 2077 Refunds
SIE strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice.
Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.
The problematic launch of Cyberpunk 2077 on consoles has certainly caught the attention of the industry as a whole, as the loss of trust in CD Projekt Red has been laid at the hands of their management team, who has taken full responsibility for the failures of the highly anticipated title. While the response to remove the game from the store is a substantial and uncommon reaction to the problems Cyberpunk 2077 has, it is unclear whether or not Microsoft will follow suit, and remove the game from their digital store as well. This is a developing story and we will continue to update it as more information becomes available.