RuneScape is set to launch on mobile today, but things haven’t been going so smoothly with downloads. You may have noticed if you were trying to download the game on either iOS or Android yesterday. Here are the details to catch you up.
The issues seemingly started yesterday afternoon with traffic tanking download speeds and causing log in problems. The official account Tweeted,
?? Due to a high volume of players downloading RuneScape on mobile devices, we're currently experiencing some issues that may be causing slow loading or problems logging in. Our teams are investigating, so please try again in a little while!— RuneScape (@RuneScape) June 16, 2021
According to the replies, it looks like people were experiencing a range of problems from not seeing a keyboard to log in, to simply just installing the game. Apparently, it seems to have affected the PC client as well.
Later in the day, the team issued an update to the Android client, asking players to download the update from the Google Play store aimed to reduce issues. They also recommended allowing the cache to fully load.
?? Android Client Update available - Please download this update from the Google Play Store if you are experiencing issues - this may resolve or reduce them.We still highly recommend allowing your cache to load fully in the lobby before playing.?? https://t.co/RzFNglA4uP— RuneScape (@RuneScape) June 16, 2021
The team shared later their team was continuing work on the loading and caching issues, and that they were noticing better results.
Our teams are continuing to work on the loading and cache issues raised with #RuneScapeMobile.We're seeing improved results from the steps taken to mitigate these issues, and we're making progress to tackle their root cause.Thanks for your continued patience.— RuneScape (@RuneScape) June 16, 2021
If you’ve seen your own issues mitigated, do sound off below. In the meantime, you can catch up on our RuneScape interview where we had the chance to sit down with Jagex and talk about the mobile version. You can read that here. Specifically, we asked about controls and interface and how that may provide to be limiting for content.
Jagex’s Dave Osborne explained,
“Our aim is that mobile and PC are mutually beneficial and that they are additive to each other. We will only bring mobile elements to PC if the players call for it, or if they clearly benefit both experiences. We’ve seen that happen already, with things including the environment cut-outs, where you can see your player’s silhouette through walls and trees on mobile, and that has made its way to PC.”