In a new update from Sony Online Entertainment with specific regard to its MMO player-base, the company listed specific compensation packages for those affected by the recent hacking attack on SOE's servers. The letter details each games compensatory items as well as the news that US customers will have access to a year's free credit monitoring through Debix, a well-known identity theft protection company.
First and foremost, all impacted players will receive 30 days of game time added to the end of the current billing cycle in addition to one day for each day the system is down. Additionally, many games are offering a variety of in-game items and special events to welcome players back once our services resume (per the outline below). This is true for both PC and PlayStation®3 computer entertainment system based products.
Additionally, we announced today that SOE will provide its U.S.-based Station Account holders with complimentary enrollment in an identity theft protection program through Debix, one of the industry's most reputable identity protection firms. For Station Account holders who live outside the U.S., SOE will be offering similar programs, if and as available, and will provide details as they're confirmed for each country or territory.
Read more the full Sony Online Entertainment Customer Update.
