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No Troubleshooting Required

Posted Oct 20, 2010 by Suzie Ford

No Troubleshooting Required

In his latest entry into the MMORPG.com Staff Blog, Bill Murphy mentions the purchase of a new game and his computer's inability to run it. Bill's been through the tech support - help desk wringer and opines that maybe something needed to happen before the game was placed on store shelves. Check it out!

So why will just this one game not work? Why can't the company's help-desk seem to narrow down any possibilities?  What if I was reviewing this game for them?  If I was, it would certainly feature quite a bit of initial complaining about the difficulty I had in just getting the game installed and running.  And that to me is the worst possible first impression... not even able to get it running despite exceeding the recommended specs.

Read more here.

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Suzie Ford / Suzie is the Associate Editor and News Manager at MMORPG.com. Follow her on Twitter @MMORPGMom

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