Trending Games | World of Warcraft | Overwatch | Neverwinter | Ultima Online

    Facebook Twitter YouTube Twitch.tv YouTube.Gaming Discord
Register
Quick Game Jump
Members:3,815,805 Users Online:0
Games:984 

Newsroom

Newsroom

Filter Week Filter Game
RSS

KickStarter Hacked: Data Safe, Password Reset Urged

Posted Feb 15, 2014 by Suzie Ford

KickStarter Hacked: Data Safe, Password Reset Urged

KickStarter has announced via user email and the website that its account servers have come under attack. Users are being urged to change passwords, though the team indicates that no credit card information was accessed in the attacks. 

On Wednesday night, law enforcement officials contacted Kickstarter and alerted us that hackers had sought and gained unauthorized access to some of our customers' data. Upon learning this, we immediately closed the security breach and began strengthening security measures throughout the Kickstarter system.

No credit card data of any kind was accessed by hackers. There is no evidence of unauthorized activity of any kind on all but two Kickstarter user accounts.

While no credit card data was accessed, some information about our customers was. Accessed information included usernames, email addresses, mailing addresses, phone numbers, and encrypted passwords. Actual passwords were not revealed, however it is possible for a malicious person with enough computing power to guess and crack an encrypted password, particularly a weak or obvious one.

As a precaution, we strongly recommend that you create a new password for your Kickstarter account, and other accounts where you use this password.

To change your password, log in to your Kickstarter account and look for the banner at the top of the page to create a new, secure password. We recommend you do the same on other sites where you use this password. For additional help with password security, we recommend tools like 1Password and LastPass.

We’re incredibly sorry that this happened. We set a very high bar for how we serve our community, and this incident is frustrating and upsetting. We have since improved our security procedures and systems in numerous ways, and we will continue to do so in the weeks and months to come. We are working closely with law enforcement, and we are doing everything in our power to prevent this from happening again.

Kickstarter is a vibrant community like no other, and we can’t thank you enough for being a part of it. Please let us know if you have any questions, comments, or concerns. You can reach us at accountsecurity@kickstarter.com.

Thank you,

Yancey Strickler
Kickstarter CEO

There is also an updated FAQ about the attack on the KickStarter site.

 advertisement 
Suzie Ford / Suzie is the Associate Editor and News Manager at MMORPG.com. Follow her on Twitter @MMORPGMom

Special Offer