The Black Desert Online team has posted a short note regarding issues with one of the North American servers. A limited number of players on who had created characters on Serendia had been incorrectly placed in the wrong channels causing issues with claiming preorder items. As a result, players can either leave their character on Serendia or they can create a character on a new server. The team is working to ensure that the issue is cleared up and that all items can be claimed.
After our analysis it has been determined that due to the limited number of player impacted versus those not impacted and the amount of time invested, this is the best course of action. To perform a full wipe, or to manually relocate the Serendia characters would simply take too long and would nullify the benefit from the head start period.
We will take measures to ensure that everyone is able to claim their pre-order items on the desired character, regardless of where they may have ended up due to this issue. We are also looking into compensation for the trouble this has caused and as soon as it is determined we will update you via the forums.
All name related issues, both character and guild, will be addressed. Once we have determined the best course of action we will update this thread.
Check out the Black Desert Online thread to gauge the community reaction.
All in all, BDO had one of the smoother launches in recent memory. We were pleasantly surprised.
Did you try out BDO this weekend? Did you run into any issues or was it a smoother launch than anticipated? Leave us your comments!
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The War Within Hotfixes - 25 March
The War Within Hotfixes - March 25
