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Epic Games Store Now Matches Steam's Refund Policy

Posted Jan 11, 2019 by Suzie Ford

Epic Games Store Now Matches Steam's Refund Policy

Epic has announced that its Games Store will now match Steam's refund policy. This means that players have two weeks to request a refund from date of purchase and must have not played more than two hours. Epic's Director of Publishing Strategy Sergey Galyonkin made the announcement earlier today via Twitter.

Over time, Epic will implement a "self-service" refund request, though for now, players will need to open a Customer Support ticket.

Lastly, Galyonkin revealed that a player review system will be put into place in the future, though developers will have the choice to opt in or out of the process. "We want to have a solution against review bombing," he wrote.

Another interesting development for your weekend consideration!

Via Polygon

Suzie Ford / Suzie is the Associate Editor and News Manager at Follow her on Twitter @MMORPGMom

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