[Update: 3:31 PDT/6:31 EDT] ZeniMax Online Studios have posted a work around for the PlayStation 5 issues regarding The Elder Scrolls Online Console Enhanced.
6 pm EDT update: Please use one of these ways to access the upgrade-Use the overflow menu on the GameHub to select the PS5 version-Open the store directly & search for "The Elder Scrolls Online: PS5 Upgrade"Begin your download from the page (a $0 purchase may be required)— The Elder Scrolls Online (@TESOnline) June 15, 2021
For those looking to play the upgraded version of ESO, these should be a way you can start (or continue) your journey.
[Original Story Follows]
If you're a PlayStation 5 player hoping to dive into the upgraded version of The Elder Scrolls Online today, you might be having a bad time. Currently it seems there is an issue with Sony's server and those who bought digital versions, where the PlayStation 5 is requiring a disk to play.
ZeniMax is currently investigating the issue with Sony, letting fans know they are aware of the problem and are working towards a fix with Sony. Effectively, players who own a digital version of The Elder Scrolls Online try to download the Console Enhanced version, Sony is telling them that a disc is required to do so.
Problem is, if you bought it digitally, you obviously don't have a disc to even use.
We are currently investigating this issue. Thank you for your patience. https://t.co/4HbyLPuUhR— The Elder Scrolls Online (@TESOnline) June 15, 2021
However, the last update came about 2 hours ago from the team, stating that as of 1pm EDT they were still working with Sony to resolve the problem.
Update: As of 1 pm EDT we are still working with Sony to resolve this issue. Thank you for your continued patience as we work on a resolution.— The Elder Scrolls Online (@TESOnline) June 15, 2021
However, if you're a PlayStation 5 owner and still want to jaunt through Tamriel until this is resolved, ZeniMax has stated that players should still be able to play via Backwards Compatibility until the problem has been fixed.
The Elder Scrolls Online Console Enhanced brings enhanced visuals, higher framerates and faster loading times to the console version of the MMORPG. You can check out the launch trailer and read our coverage on the launch here. We'll be sure to update this story with any new developments/when the problem is resolved with Elder Scrolls Online on the PlayStation 5.