Dual Universe Message to Community Addresses Communication

The latest community letter from the Dual Universe team specifically addresses communication.

The letter starts by looking back on the team’s Kickstarter campaign and an emphasis on transparent communication with the community,

“Our successful Kickstarter campaign promised that we would move forward with an emphasis on transparency and constant communication, and for this reason, we dedicate a fair amount of time communicating with you all through DevBlogs, podcasts, Dev Diaries, AMAs, and more. Most of these focus on showcasing new features or highlighting updates to the game, so that we keep our community of players informed.”

They go on to explain the lull in communication attributed to bug fixing and infrastructure improvements which take place behind the scenes,

“Because bug fixes and infrastructure improvements are not particularly exciting to show in a video or Dev Blog, there will be a notable lull in communication during this period. Besides, our communication efforts up to this point have always been primarily geared towards our existing community. While nurturing our community remains a high priority, we must prepare to change the focus of our communication to attract new players for the Beta release and NDA lift.”

The team explains that you should expect fewer DevBlogs, Dev Diaries, podcasts, etc. temporarily as these things happen in the background and request patience from the community in the meantime,

“We hope that you bear with us during this slower communication period, and understand that we’re entering a new phase in our development, and a new phase of our studio. The good news is that we’re working on increasing play time for Alpha testers, starting with our currently running 11-day ‘super test’. Once again, we thank you for your continuous feedback and support, which remains as critical as ever.”