If you’ve experienced harassment in World of Warcraft, Blizzard has outlined some tools and steps you can take to address that.
Blizzard first cites the code of conduct as a reference. The write,
“The bottom line is we are here to have fun, and bad behavior tends to contribute to a negative environment that few would actually enjoy spending their time in. It is for this reason that we are constantly looking for new ways to help protect the environment that you play in and find ways to address those negative disruptions.”
If you’re being harassed with inappropriate language, you should be able to report players using the report feature. Right click on their name and select Report Player For: Language. If they’re still harassing, Blizzard suggests submitting a ticket by going through the Help menu.
Crucially, Blizzard outlines what not to do when being harassed. For example, Blizzard strongly recommends against reporting via forums,
“We do not allow what is considered “naming and shaming” and any such threads are likely to be edited or deleted. No investigations will be initiated as the result of a forum post and could result in the temporary loss of forum posting privileges.”
Blizzard also outlines several tools like Ignore, Vote Kick, and Cross-Realm Ignore in their post. You can read the full post here.