Amazon's Scot Lane, game director on New World, has taken to the MMO's forums to discuss server instability and squishing bugs during the MMO's closed beta.
In the post, the Lane thanked players for all the work the community has done uncovering bugs and more during the first week of closed beta. It's been pretty successful overall too for Amazon, as the New World beta saw over 200K concurrent users on Sunday. As a result, though, server instability and more have plagued the MMO, though Lane does mention that much of it should be more stable moving forward.
"Thank you for your patience with initial instability in beta – as an update to our last communication, we created several test builds over the weekend and discovered the problem with the help of a few servers, so as of Monday morning Pacific Time, we have the entire service running with that updated, much more stable code. We know there are more rare crashes that can still occur, and we’re working on those as well."
Over the course of the week players have also been identifying massive - and small - bugs that have affected the experience in the beta. Lane states that now that the stability has been more-or-less fixed, the team is turning their attention towards those bug issues and fixing exploits players have seen in their week-long journey into Aeternum thus far.
New World's game director also talked about how they are approaching bug and exploit fixes after launch, with Lane promising to take action against players who become known for take advantage of these issues for gain.
"We have a large number of game fixes coming in – several of which address exploits that are being used currently. We knew there would be some of these and it’s our goal to address them during the beta – we are working to fix the ones that have surfaced. After launch, our process approaching exploits will be different – they will be the highest priority items to fix and we will be taking action against accounts that are caught using identified exploits. This will include rollback or removal of any gain from those who exploited or benefited from utilizing them. We understand how vital it is to have a level playing field for all players within New World."
New World's closed beta runs until August 2nd, and many servers have started settle into the in-game territory mechanics, with wars being waged and more. We spent some time in Aeternum during the beta last week, and while the crafting loop and world are interesting, the questing does feel like it leaves something to be desired.