Earlier today we reported on a player reports that New World was potentially bricking high end Nvidia GPUs. While the issue seems more hardware-based, or even platform based with most complaints centering on the EVGA-made 3090, rather than the game itself, Amazon did take to their forums to detail some steps players could take in order to ensure that their GPUs would remain unaffected. Now the team is assuring players in a statement on Twitter that it is entirely safe to play New World's beta.
In the statement, Amazon states that "hundreds of thousands of people" played in the New World beta, accruing millions of total hours played. The statement says that they have received a "few reports of players using high-performance graphics cards" dealing with the hardware failure, and Amazon is here to assure worried players that their MMO is safe for them to play, stating that they are seeing "no indication of widespread issues with 3090s," both in beta and in the alpha test period as well.
"New World makes standard DirectX calls as provided by the Windows API. We have seen no indication of widespread issues with 3090s, either in the beta or during our many months of alpha testing," the statement reads on Twitter. It continues:
"The New World Closed Beta is safe to play. In order to further reassure players, we will implement a patch today that caps frames per second on our menu screen. We're grateful for the support New World is receiving from our players around the world, and will keep listening to their feedback throughout Beta and beyond."
Please read this message regarding recent concerns with graphics cards hardware. pic.twitter.com/L1gNeBBPQS— New World (@playnewworld) July 21, 2021
As we, and many other outlets reported earlier, some of the reports are coming from players seeing issues when just in the lobby screen, which might have been what has prompted Amazon to cap the framerate on the menu now. New World's closed beta runs from now through August 2nd, with the game reaching a peak of almost 200K concurrent players on Steam yesterday.