A new blog post has appeared on the Neverwinter site to address "hot button issues" as identified by the community over the Random Queue feature introduced in the Swords of Chult content addition. Not only are the issues identified, but the team is preparing a number of changes to address many of them.
Level 70 players will soon have access to "earning shards from three different random queues" each day including skirmish, dungeon and epic dungeon queues.
In addition, the need for 10k iLevel is being addressed:
So for the time being, we’re removing the new skirmish from the random skirmish queue. This means that you will no longer end up in The Merchant Prince’s Folly if you queue for a random skirmish, and that you no longer need to meet the requirements for that skirmish to queue for a random skirmish. Of course, you can still queue for The Merchant Prince’s Folly directly. We’ll be monitoring the activity in that skirmish, and at some point in the future, we’ll be returning it to the random skirmish queue once everyone has had some time to adjust and increase their item level.
The two changes above will be rolled out this week. However, there are more changes coming prior to the console launch of Swords of Chult in early 2018. You can read the more specific details, including how devs are trying to make queuing a positive experience for players regardless of joining as a group or an individual, by visiting the Neverwinter site.
