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Reakktor | Official Site
MMORPG | Setting:Sci-Fi | Status:Final  (rel 09/30/04)  | Pub:Reakktor
PVP:Yes | Distribution:Download | Retail Price:Free | Pay Type:Free | Monthly Fee:Free
System Req: PC | ESRB:MOut of date info? Let us know!

Database Failure

Posted by Craig McGregor on Sep 27, 2004  | Comments

Database Failure -

Reakktor reported today that they suffered an unexpected database failure on their "Saturn" server which caused a data loss as deep as Sept 5, 2004.  Here is a quote from their forums:

Posted by Holger Nathrath (Developer):

Unfortunately I have to inform you of a problem that arose with the server Saturn shortly before the launch of Neocron 2. Because a technical failure of the Saturn database server and an extremely unlikely chain of events that occurred with the multi-layered backup system, the game data has been thrown back to the state of September 5 2004.

Fully aware of the repercussions of this fact, we thought hard about how proceed so the effects on you would be minimal. The options available to us were a rollback to the status of September 5 or to use a character data snapshot from Monday September 20 for the character transfer. We decided to go with the latter option, as even though you won't be able to make final adjustments to your characters for the transfer to Neocron 2, the effective loss of played time will only be 3 days. We will still perform the rollback to the 5th to allow further usage of the server Saturn. However, any changes to the characters will have no effect on the transfer to Neocron 2.

Please note: The character snapshot that was created for the character transfer test is not a complete mirror of the database and can not be used for a rollback nor can it be merged with the backup from the 5th of September.

This whole problematic does only apply to the server Saturn. Other realms are completely unaffected by this.

We'd like to apologize to all Saturn players for this inconvenience. We know how important Neocron, your characters and items are to you. Unfortunately there is nothing we can do about it, it's a case of force majeure. The solution we chose should hopefully minimize the damage. We hope for your understanding.

To read this on the official boards, click here.

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