The folks at Everquest have posted a salute to EQ Guides, who have been in the original game since it was in beta 10 years ago.
10 years ago, while EverQuest was in beta, a group of volunteers came together. These volunteers selflessly gave their time to helping players in EQ with customer service issues and spent time participating in impromptu quests to bring more enjoyment to the game. The volunteers were known then, as well as now, as Guides. Guides started out making appearances in EverQuest and grew into EverQuest II.
Over the years the program has evolved from guides helping with customer service issues full time and impromptu questing to questing full time and helping with very minor customer service things on a part time basis.
Read more here.