CCP Games has acknowledged difficulties experienced by some EVE Online players when using the new portrait creator. As a result, the UI for the portrait creator has been updated to give more explanation on topics including which of the four portraits will be used in game and how to get back to the creation tool to alter the appearance of one's portrait.
A chance to recustomize
We understand that many players proceeded into game under the impression that they could come back and make adjustments later; whilst other players didn't end up with the portrait they believed they had chosen.
We want to ensure everyone has the portrait of their choice. So now that we have made the UI clearer we will give all characters who have already completed character customization a chance to recustomize. This will be a one-time recustomization to be used during the grace period.
Characters who had yet to complete customization for the first time will not need this recustomization as they will see the improved UI on their first run through the customization process.
Read more here.
