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Mass Testing & You

Posted by Suzie Ford on Aug 17, 2010  | Comments

Mass Testing & You - MMORPG.com

The second in a series of articles from the EVE Online team with regard to the issue of lag has been published on the official site. This time, the article centers around mass testing and its main focus.

Mass testing allows developers to gather performance data, to identify high priority needs to implement, and it allows developers to get immediate feedback from players. All of this is accomplished before releasing any changes to Tranqulity.

The article goes into specific detail with regard to what the team is and has been looking closely at, gives readers some hard data found during recent mass testing and talks about how players can help:

Mass-testing benefits most from having at least 300 players, preferably more. This is because the factors that contribute to "lag" as a whole are generally those of scalability. As a result of this, we simply wont trigger these conditions if we don't get enough people to show up. This means that even if we have a new batch of potential "lag fixes" we cannot really test them, without getting enough people to cause these scalability flaws to manifest. We've tried moving tests to weekends, and at various times off day, all with limited success. We then concluded that this is an issue of perception. Quite simply, if people don't feel that it's a good use of their time, they won't do it. This seems sensible enough, so we're now exploring various types of feedback that we can give to the participants of these tests to make it more readily apparent to everyone how what they're doing is helping. Really, this boils down to my second point, communication.

Other topics covered include:

  • Communication from devs to players and vice versa
  • Staffing & resources
  • Hardware, hardware, hardware
  • The CSM

Want to find out more? Check out the full article on the EVE Devblog.

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Suzie Ford / Suzie is the Associate Editor and News Manager at MMORPG.com. Follow her on Twitter @MMORPGMom
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