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Dev Blog Update Provides Recap on Recent Outage

Posted by Michael Bitton on Jun 30, 2010  | Comments

Dev Blog Update Provides Recap on Recent Outage - EVE Online -

EVE Online's single live server "Tranquility" was recently down for an extended downtime due to technical difficulties resulting from a server move. CCP Games compensated players for the downtime by awarding them additional skillpoints for the time lost as well as a new planetary interaction focused ship. Today, CCP Yokai updates the official EVE Online dev blog to recap what happened and explain what CCP intends to do going forward to assure players to prevent future incidents such as this.

So what happened? 

When we attempted to fire up the Tranquility database we experienced some failures on the new storage area network we had just put in place.  These issues were not discovered until we started running our normal cleanup jobs (these jobs touch just about every part of the database) on the database and started putting actual load on the storage area network.  Once under load the problems were discovered, but not before the database and many of the vital tables needed to operate EVE were found to be heavily corrupted.

CCP Games is well aware of the inconvenience that the outage caused to players and notes that they have a project in place that should reduce the likelihood of such an event occuring again. The Iceland-based developer also expressed appreciation for the supportive as well as the harsh comments made by players throughout the ordeal.

Read the full dev blog here for the technical details.

[Thanks cosy for the tip!]

UPDATE: A few images from the whole ordeal can be found here as well.

Michael Bitton / Michael Bitton / Michael began his career at the WarCry Network in 2005 as the site manager for several different WarCry fansite portals. In 2008, Michael worked for the startup magazine Massive Gamer as a columnist and online news editor. In June of 2009, Michael joined as the site's Community Manager. Follow him on Twitter @eMikeB