Over the weekend, Darkfall's Tasos Flambouras posted an update on the Darkfall forums addressing the game issues that they have dealt with thus far and talking about their current efforts to resolve availability issues, open new servers, and to prevent exploitive macroing.
Since Darkfall’s launch we have been dealing with issues round the clock, and we’ll continue to do so in order to improve your gameplay experience with every day that goes by. We read all the support requests and are aware of every issue that comes up and we want to thank you for your excellent feedback.
The queuing has been addressed and resolved. The lag and sync issues some players were experiencing have also been addressed and resolved. Random crashes have been all but eliminated. We will give all player accounts a total of 34 days free play included in their initial purchase to compensate for any inconveniences caused by downtime.
An issue we are facing now is with more Darkfall availability. The reason we had throttled the availability in the first place was to avoid queuing. At some point we hit the threshold where queuing began and we needed to increase capacity. Now that we know more, we’re working in advance so that queuing doesn’t become much of an issue again. We hope to be able to open up for more sales sometime this coming week; again it will have to be a limited amount of copies to allow a smooth integration of new players into the game. We will announce when this is ahead of time.
We are also working on opening up new servers to meet the demand. This is not as simple as some forum posts suggest. Darkfall has a huge and very complex infrastructure. There will be announcements when this is nearing completion.
Read more here.
