The Black Desert Online forum has been updated with a pithy chart called the "shitstorm matrix" that details the most critical issues faced by players during last weekend's head start program. Issues include Channel MixUp; Item Claiming and Pre-Order Confusion and Daum's suggestions for solutions, work arounds and what groups were most affected.
We all know that every game launch is bound to have problems, but this does not negate the trouble and confusion that they cause for everyone. The success of Black Desert and the Community supporting it has been and will continue to be our primary focus because we know without you there would be no Black Desert Online. As such, we would like to extend a token of our appreciation and apology for any and all inconveniences you may have experienced. Below you will find our break down what you can expect.
A second chart lays out the compensation that players will receive for these issues:
Check out the Black Desert Online forum for more information.
