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Profile: Rubiade
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UsernameRubiade
Rank: 1/100Rank: 1/100Rank: 1/100Rank: 1/100Rank: 1/100
Real Nameruth beyer
RankNovice Member
JoinedAugust 26, 2005
GenderFemale
Age45
Locationduesseldorf, Germany
Last VisitSeptember 15, 2008
Post Count20
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    • Mark Jacobs blog on the GOA issues....
    • LOL

      There is somebody preaching about maturity and bad behaviour to his future customers but he does not take the responsibility for the real problem. Is this a poor try to lead our eyes into another direction?

      Sorry Mr Jacobs but immaturity and bad behaviour in the internet is a very old and constant problem, that should not be used to be mixed up with the problems that GOA constructed.

      He talks about a minority of ppl (such things do not apply to the majority of the customers) and even has the impertinence to say stuff like this:

      "Are you really the kind of person who thinks it’s socially acceptable to threaten people just because you are having problems with a game?"

      -pardon?!?

      None of the users had problems WITH the game -nono.

      It is more a BIG list of things that are inacceptable:

      1. The website is not safe (even if it would work - who wants to register his/her personal data on a non secure site?) US uses https - why is this impossible for GOA?

      2. The website does not work proper. It looks not very professional if you offer a hobby coder site for such a big game.

      3. There ARE ppl who PAID for OB via pre-order, - so GOA: you took the money, you have to deliver it!

      4. There was no section to fill in codes until yesterday and it does not work - US had this for a long while, good working of course. 

      5. Communication. Unbelievable bad. Short answers to nearly all questions that even dont touch the matter that is asked for - ppl get phrases like "all will be good" etc - how old does GOA think are their customers?

      and so and so on

      Mr Jacobs we do not need a preacher for good manners, we need a professional team that takes its customers and its tasks serious.

       

    • Posted: 9/08/08 4:26 AM
      WAR (Warhammer Online)

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