Profile: Rubiade
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| Username | Rubiade  |
| Real Name | ruth beyer |
| Rank | Novice Member |
| Joined | August 26, 2005 |
| Gender | Female |
| Age | 45 |
| Location | duesseldorf, Germany |
| Last Visit | September 15, 2008 |
| Post Count | 20 |
| Biography | |
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- Mark Jacobs blog on the GOA issues....
LOL
There is somebody preaching about maturity and bad behaviour to his future customers but he does not take the responsibility for the real problem. Is this a poor try to lead our eyes into another direction?
Sorry Mr Jacobs but immaturity and bad behaviour in the internet is a very old and constant problem, that should not be used to be mixed up with the problems that GOA constructed.
He talks about a minority of ppl (such things do not apply to the majority of the customers) and even has the impertinence to say stuff like this:
"Are you really the kind of person who thinks it’s socially acceptable to threaten people just because you are having problems with a game?"
-pardon?!?
None of the users had problems WITH the game -nono.
It is more a BIG list of things that are inacceptable:
1. The website is not safe (even if it would work - who wants to register his/her personal data on a non secure site?) US uses https - why is this impossible for GOA?
2. The website does not work proper. It looks not very professional if you offer a hobby coder site for such a big game.
3. There ARE ppl who PAID for OB via pre-order, - so GOA: you took the money, you have to deliver it!
4. There was no section to fill in codes until yesterday and it does not work - US had this for a long while, good working of course.
5. Communication. Unbelievable bad. Short answers to nearly all questions that even dont touch the matter that is asked for - ppl get phrases like "all will be good" etc - how old does GOA think are their customers?
and so and so on
Mr Jacobs we do not need a preacher for good manners, we need a professional team that takes its customers and its tasks serious.
- Posted: 9/08/08 4:26 AM
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