Profile: Dracus
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• • Can someone explain the hate towards SOE?

  • The short, short version of the fallout from SWG:

    SWG is the crown point for the negative biased with SOE.

    SWG originally had 32 professions with a skill based system.  Although it had bugs and design flaws, mostly everyone will agree to say that SWG had great potential.  To help overcome those problems, promises were made to conduct revamps/fixes about every month to two months.  The two revamps that never occurred however were the Combat Revamp and the Smuggler Revamp.

    During for about a year and a half, statements were made to the effect that the Combat Revamp was being coded, just around the corner, about one more month, etc.  Similar hints were made for Smugglers.

    Well, the truth was leaked, actually slipped out by loose lips that the Combat Revamp was going to be delayed by another year.  Come to find out that the Combat Revamp had never made it to code, it was still in the high level development area.  This fallout lead to the Coordinator Summit  to help restore trust.  What the Coordinators saw (player volunteers) was designs of the Combat Upgrade, which was not what the players were told of the Combat Revamp.  The Combat Upgrade and Revamp were completely different.

     

    But wait there's more...

    In SWG the customer service was (and I believe still is), "the customer is mostly wrong all of the time."  Meaning, that should a system glitch occur, oh say a lost of 20 million credits, they are gone.  No method or process to restore.

    "Combat Medics are working as intended," even though a single medic can kill waves of players...

     

    Now enter the Combat Upgrade:

    When the Combat Upgrade occurred, all equipment was converted to the new system.  And a fair share of the equipment was made into junk.  That 5 million Flame Thrower, rendered useless.  Sorry, have a nice day.  But fortunately SOE/LA did inform players that the Combat Upgrade was coming up and to expect some cool changes.

     

    The dreaded NGE (New Game Enhancements):

    Well I can go with a revised combat system being more on the twitch, but unfortunately how the NGE was executed and of the other enhancements is what really did the trick of this perceived hatred.

    There use to be 32 skill based professions, with profession combinations.  Now there are 9 Classes, all level base.

    And giving information of the NGE about 10 days prior to launch.  That is what is called Poor Change Management.  Had SOE/LA provided say 6 months of time to inform and take in feedback about the NGE, then the change would have been more smoother.  There are people who don't read the forums and were uninformed of the NGE...  imagine the surprise to them.

    Yes, change is good; but people are resistant to changes.  People however can become acceptable to the changes if informed and engaged in the process of the proposed changes.  SOE/LA failed to do this, giving only 10 days.

     

    Again that is the short, short version.

    I left out a lot of other stuff.

  • Posted: 5/09/08 10:00 AM
    Pirates of the Burning Sea
• • The Early Perpetual Vision of STO that Crytic Should Shoot For: Agree?

  • Didn't catch that one, good find Bren.

  • Posted: 5/08/08 4:28 PM
    Star Trek Online
• • can fint this game at all

  • Originally posted by TheGreyMan
    

    
    so is this game any good?

    Define "good."

  • Posted: 5/08/08 4:27 PM
    Pirates of the Burning Sea
• • This is why you don't use SOE!!!

  • Originally posted by vet-in-exile
    

    Oh look, the official SOE Apologist talking points memo.

    Indeed.

  • Posted: 5/08/08 4:25 PM
    Pirates of the Burning Sea
• • Can I smell vapourware>?

  • Ah, but has also lead to many disappointments.

    The amount of ambition with given resources is an indication of the amount of risk involved.

  • Posted: 5/08/08 10:42 AM
    Earthrise