Kyle Rowley, the Community Manager for RF Online from Codemasters, has written a report to tell our readers what it's like to be a Community Manager for an MMORPG.
Whether you're an active member in your preferred online game's community or not, sometimes it's good to get an insight into what the guys behind that vague forum title "Community Manager" actually do; outside of the participation in community-driven banter that you all love so much, that is.
For those of you who are not familiar with myself, or my alter ego "Laeth" I'll do a quick introduction. My "real name" is Kyle Rowley and I'm the Community Manager (CM) for Codemasters Online Gaming' Sci-Fi MMORPG Rising Force Online (RFO). Professionally, some could call me a n00b in the Community Management business - I've only been CM for RFO for around 10 months after all - so my words are not to be taken as the bee's knees on what community management entails, or how one would go about doing this for a living; but it should provide some insight for those of you who are interested.
You can read the whole article here.