Many MMOs currently on the market are trying to address the issue of new players. New players often find themselves a bit overwhelmed when they enter into the world of MMOPRGs and generally have a tough time in finding the help that they need to get on their feet. Underlight addresses this through a system of "teachers". They teacher system was recently overhauled. Here is a look:
Generally speaking, the teaching side of Underlight is going very well. There are always trouble areas, but that's the nature of this very "human" system. Fortunately the system itself is dynamic enough to address various concerns for various times. Roughly two months ago we identified some current concerns players were having, researched the details, and began to act on these concerns. We decided to do this in game as much as possible.
We knew there was a concern that the teachers in-game had become rather inactive as far as taking care of the needs of their students. So we set about, through tasking, discussions, and guidance, to get teachers active again. Right now there are at least 4 of the older more experienced teachers holding classes that relate to various aspect of teaching. These meetings are well attended and are going great.
Also, we encouraged the teachers to work together helping newlies or low sphered players. There are at least two different groups of teachers that have agreed to task any that come to them. They honor tasks given by each other. For example, if one of them receives a task request that they can't do (i.e. wrong focus, art level too low etc). then they know that one of their group members can honor the task. They proceed to give the student a task telling them that X-teacher will honor it once they have reported it or they send the student to the teacher within their group that can task them.
Another group formed as a result of Dynae's encouragement to target the Gatekeepers that need teaching/tasking. This is group not only includes GKs but other foci. It's going well.
Overall, the player teachers are very active now and taking care of the needs of the students in the City. The teaching Elders are available and for the most part the requests that we get are for high level art plats and high level sphere tasks. The player teachers are taking care of the rest. This particular spread is for the most part an optimal situation, and makes the best of the resources we have. We have noticed that these steps are working. Kudos to all of the teachers out there! To all dreamers, don't forget to give props to a teacher every once in a while, because karma can good, and it can sure be a bitch.
Intrigued? For more information on Underlight, click here.