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Michael Bitton : Great Game, Poor Service Part One

Posted Aug 28, 2013 by Michael Bitton

Today's MMOs are services as much as they are games, and the quality of Final Fantasy XIV: A Realm Reborn's service thus far is completely at odds with the quality of the game we received. This week, we break down the service aspect in part one of a two part series.

I messed around in a couple of the beta phases and tempered my expectations, but enjoyed what I did get to play. It wasn’t until Phase 4 that I found myself completely excited like I hadn’t been for quite some time now.

And then, just like that, it all went to hell.

Read more of Michael Bitton's Final Fantasy XIV: Great Game, Poor Service Part One.

Michael Bitton / Michael Bitton / Michael began his career at the WarCry Network in 2005 as the site manager for several different WarCry fansite portals. In 2008, Michael worked for the startup magazine Massive Gamer as a columnist and online news editor. In June of 2009, Michael joined as the site's Community Manager. Follow him on Twitter @eMikeB
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