Today's MMOs are services as much as they are games, and the quality of Final Fantasy XIV: A Realm Reborn's service thus far is completely at odds with the quality of the game we received. This week, we break down the service aspect in part one of a two part series.
I messed around in a couple of the beta phases and tempered my expectations, but enjoyed what I did get to play. It wasn’t until Phase 4 that I found myself completely excited like I hadn’t been for quite some time now.
And then, just like that, it all went to hell.
Read more of Michael Bitton's Final Fantasy XIV: Great Game, Poor Service Part One.