It seems that players increasingly like to focus on one or two aspects of an MMO and, if expectations are not met, tend to brand the game a failure. But there's more to a game than one or two things, most importantly how "playable" it is. See what we have to say about this issue in our latest Elder Scrolls Online column before heading to the comments.
I define playability as “am I having fun in the moment?” When I log into the game what is there for me to do? Many MMOs act as grindfests where you are repeating a process to reach a single goal. Is the process that you are repeating fun? Probably for a while, but it will soon become boring. Elder Scrolls has shown its quest system, its open world maps, and its ability to accomplish character goals through different ways. These three systems can take the grind out of leveling in the game. On their own they work well, but it is the balance of the three which allows you to have fun from moment to moment. If I log in any random night, I should be able to pick any one of these three options and play. If I am in the middle of a quest chain, they I can complete it. Or maybe I just want to explore the world tonight and not follow a quest. That choice for a player is very important and how a game like Elder Scrolls allows for players to make that choice is important to their success and retention.
Read more of Garrett Fuller's Elder Scrolls Online: All about the Gameplay.