In an unusual post on the Star Trek Online forum, Daniel Stahl offers players an apology for recent changes to the Fleet Mark system. In addition, he indicates that, despite bumps in the development road, STO is Perfect World Entertainment's best performing game. Patch notes for the next update have been published reflecting the changes incoming.
There has been corrective action on our end to address this issue and it is our intention that the build going out to Holodeck tomorrow will resolve problems introduced last week.
This doesn't mean that all bugs on Holodeck are magically gone, it means that we are looking into the processes that cause these bugs and taking action to correct them.
In addition, the removal of Fleet Marks was a heavy handed change. It needed to be done because it was getting out of hand and there was an ever increasing amount of exploitation in the Foundry to maximum Fleet Mark rewards. That said, we should have had the Fleet Mark changes we are making this week ready to go last week so there wouldn't have been a week with the drop in Fleet Mark earning.
Read the full post on the Star Trek Online site.