In The WoW Factor today, we take a look at the concept of "utility" in an MMO with specific regard to a recent post by Blizzard's Ghostcrawler. "For MMO purposes we'll just say anything that isn't directly prioritized on fulfilling a roll of the holy trinity of tank, healer, or DPS is utility." Check out what we think about utility and how it can be managed in WoW. Let us know what you think in the comments.
In Ghostcrawler's most recent post the lead system designer addresses the topic of "The Role of Role" and throws around some ideas about how things may be handled in WoW’s Mists of Pandaria Expansion. All in all it is a very interesting write up that shouldn't be missed by anyone who concerns themselves with MMOs, yet I feel Mr. Ghostcrawler left out a bit of desirable discourse on the topic of utility within the role system. Whether this was through intent or with forethought for length and readability I cannot say, nonetheless there is plenty to discuss regarding what I see as the sickly bastard child of the holy trinity.
Read more of Joe Sanicky's The WoW Factor: The Role of Utility.

That is one crustacean with a sharp tongue and a keen sense of purpose.