Shame this is such a expensive pay to win game.

You are right it is a pay to win game but also run by Nexon who don't work weekends.

Like now a hell of a lot of players were kiked from server overnight and can't log in for over 14hrs and counting.

No info anywhere, unable to log in or even get website. A lot of people pay a lot of money through cash shop for this game and yet Nexon wont pay for any form of customer service over the weekends.

They have facebook apparantly to keep people informed but all you will find is details of events and a lot of annoyed people unable to log on, NOTHING from anyone who knows anything.

It is a very good game but run by a company with no respect, thaught for their customers

All of nexon's cash shop games are ripoffs. I was recently fooled again by Dragon Nest. It's a nice game with a fun combat system. But I knew the whole thing was a scam when I had to start paying out real money to sell dropped items to other players.

Nexon has, by far, the worst customer support of any company I've ever dealt with. Three months ago I put in a ticket regarding graphics card crashes every 10-30 seconds. I still get their automatic notification in my spam box.

They're still sending me automated messages letting me know that they're experiencing high volumes of tickets THREE MONTHS LATER! The ticket is still in their system and it's still open. It hasn't even been assigned to a rep yet. I'll bet if something got screwed up with an item mall purchase and they didn't ge ttheir money, a rep would be all over it.

Originally posted by Zookz1

Nexon has, by far, the worst customer support of any company I've ever dealt with. Three months ago I put in a ticket regarding graphics card crashes every 10-30 seconds. I still get their automatic notification in my spam box.

 

They're still sending me automated messages letting me know that they're experiencing high volumes of tickets THREE MONTHS LATER! The ticket is still in their system and it's still open. It hasn't even been assigned to a rep yet. I'll bet if something got screwed up with an item mall purchase and they didn't ge ttheir money, a rep would be all over it.

 

thats what i thought too untill i found out Perfect World was pretty much worse than Nexon, basically id stay away from f2p games.

its f2p game, you should pay GMs to get any support :)