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I like to goto the web site of new MMORPG's & test out the customer service. I ask a geeky question & see what happens. 9 times out of 10 i dont get a reply or i get an answer 10 weeks later. Face of Mankind is an exception to the rule. 3 hours & i was given a reply!! Now that is customer service. The reply was friendly & informative. I for 1 will give this game a good shot of my time.. Sounds like a corker to me. Looking forward to it. Xylek. |
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7/02/04 4:07:49 PM#2
customer service really affects the products image.
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11/14/04 2:04:37 PM#3
Good to see it's customer service is up to par |
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Marack
Novice Member
Joined: 1/07/05
When fighting for control of a sword he who holds the handle generaly wins. -Snowcrash |
1/11/05 11:54:16 PM#4
Wow! Three hours???
Hmmm... The shortest response I have ever gotten was twelve hours Yeah, thats what I said. ________________________________ |
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1/12/05 3:11:08 AM#5
i find the CSR's in planetside to be the quickest than any other game and WoW to be the worest CS ever.
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1/12/05 7:32:50 AM#6
Thats real good ! Active and friendly CS means developers care a lot bout fans and game society, that gives the game even more chances to be finally great. Will live will see, but such nice CS makes me glad even now.
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1/12/05 11:10:35 PM#7
I post regularly on their forums. All the moderators there are very active. This is a great start for an amazing future game. Fast customer services will make this game more enjoyable.
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