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1/09/13 1:27:44 AM#61
If you are going to play the game, you should buy it now while it is cheaper. Not to mention you will be able to experience the game before launch. You will also get to put your feedback into the game, and possibly help implement changes, as many of us have been doing on the forums. Av has been relatively quick to update us, and they also see some of our point of views and plan to change parts of the game as we feel necessary.
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1/09/13 1:31:29 AM#62
Originally posted by phantomghost You're really strecthing it and everyone knows AVs communication has ALWAYS sucked. |
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kadepsyson
Advanced Member
Joined: 5/15/06
The doctors say his chances are 50/50...but there's only a 10% chance of that. |
1/09/13 1:35:46 AM#63
Originally posted by Hancakes Ah. A pre order. So like most other pre orders, it can be cancelled before release with the full money returned, correct? Even Guild Wars 2 pre-orders could be cancelled before release and you'd get your money back. Pretty much any Gamestop, Best Buy, or online pre ordered game can as well. So is Aventurine the same?
Also I find it kinda odd that they said returning Darkfall 1 players get the game for free, but then charge 15 dollars. Sure if you put it that the 15 bucks is for the first months subscription it can sound better, but in reality that means that they still did not do as promised. After all, the game purchase includes a free month. Unless you were a previous Darkfall player, in which case buying the game gets you less things so they can charge you more. El Psy Congroo |
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1/09/13 1:40:21 AM#64
Originally posted by Hancakes But it has got much better. They are also getting better at not setting a firm date to lead to everyone being disappointed when they do not meet the deadline. |
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1/09/13 1:42:15 AM#65
Originally posted by phantomghost Better than what? Your post is mainly BS without going into details. (NDA) |
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1/09/13 1:43:26 AM#66
Originally posted by kadepsyson Your argument is ridiculous. They did not break the promise at all.
You can look at it however you want.
They sold us the game for $15 and we got 1month free or they gave us the game free and we paid for the first months subscription.
They never said we would be able to play 100% free, never pay a subscription.
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1/09/13 1:44:49 AM#67
Originally posted by Hancakes Pretty obvious I was talking about communication. No they do not update us every hour of every day but they don't let us go weeks without any information.
Edit: 23 updates since 12/18. So in 22 days we have had 23 updates. That includes today being counted as a whole day already.
Compared to before beta... that is quite an improvement. |
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kadepsyson
Advanced Member
Joined: 5/15/06
The doctors say his chances are 50/50...but there's only a 10% chance of that. |
1/09/13 1:50:30 AM#68
Originally posted by phantomghost Why did they not sell returning Darkfall customers the game for free, as they said? The full game including the free 30 days? I am not suggesting a buy to play, or for returning players to never have to pay a subscription. I'm saying if they're going to give a game for free, then do it. Don't give the game with strings attached to your wallet.
It would be a bad precedent for a company to give free copies of games as rewards for customer loyalty, but leave out key features included with the game normally unless the 'rewarded' people pay for them.
But really, what detriment would there have been for returning Darkfall players to get the game and the first month on the house?
Do they really need to charge the most interested and loyal fans to their game to generate income for their company? I would think that, instead, having free access to such customers including the 30 days could be an incredible boon if the game was solid and very fun. But charging them to even see the changes?
Aventurine. El Psy Congroo |
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kadepsyson
Advanced Member
Joined: 5/15/06
The doctors say his chances are 50/50...but there's only a 10% chance of that. |
1/09/13 1:51:23 AM#69
Originally posted by phantomghost How many updates in the 22 days leading up to the rather sudden beta? Just curious.
I ask because when people actually have access to the product, perhaps these updates could be seen as more "damage control" and attempts to calm concerns of the state of the game. When no customer had access, obviously they didn't need to ease such crushing disappointment. El Psy Congroo |
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1/09/13 1:53:11 AM#70
Originally posted by kadepsyson Where did they say they would give us the game and 30day subscription for free? |
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1/09/13 1:54:50 AM#71
its not like paid for beta is anything new. (im not in it, i dont overly care, i honestly wish some NDA stuff would be loosened because im debating on giving this game a shot)
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1/09/13 1:56:25 AM#72
Originally posted by kadepsyson Well that is very possible and it may be what they are doing. The game has definitely improved since day 1 of beta. It still has its issues though.
The point I was making was prior to the beta and them changing the launch date over and over they were not communicating to us until last minute. We would see an update rarely, opposed to nearly once a day (not really once a day as some were multiples in a single day... but 23 updates over 22 days)
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1/09/13 1:56:53 AM#73
Originally posted by kadepsyson
Lost revenue. People that pay to see the new game but don't like it and quit, still paid. If that's 100,000 players, that's over a million in cash flow.
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kadepsyson
Advanced Member
Joined: 5/15/06
The doctors say his chances are 50/50...but there's only a 10% chance of that. |
1/09/13 1:58:44 AM#74
Originally posted by phantomghost Oh they didn't. No sir. They said just the game was free, which is why it is ever so easy for the fans to say that is what they did, and only the 15 dollars is for the first month subscription. I wonder what the 30 dollar price level gets? It lists 30 days game time on the pre order site. Listed in such a way that it would appear to be included no matter which version. It just is so odd, for the non returning people to get the 30 days gametime included, and the people who were supposed to get the game for free, are being charged for 30 days which the page says is included.
I would have no issue here, if they did not list the 30 days as included. Or I would also have no issue, if returning players didn't have to open their wallet immediately. Either 0 dollars for returning folks, or don't tell them they are getting an included 30 days when that is actually what they are paying for. El Psy Congroo |
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kadepsyson
Advanced Member
Joined: 5/15/06
The doctors say his chances are 50/50...but there's only a 10% chance of that. |
1/09/13 1:59:50 AM#75
Originally posted by phantomghost Well, in whatever case, it is good that they have improved not only in communication but also in the game itself. El Psy Congroo |
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kadepsyson
Advanced Member
Joined: 5/15/06
The doctors say his chances are 50/50...but there's only a 10% chance of that. |
1/09/13 2:03:38 AM#76
Originally posted by XAPGames Well, doesn't that seem odd? If 100,000 people return from Darkfall to play this one, and dislike it enough to leave after having paid, then yes Aventurine will have gained some big bucks there. However, they also will have lost an important part of their playerbase - returning customers. Customer satisfaction and retention are critical in many businesses. If I go to Noodles and Company, order a dish and despise it, they will make me a new dish of a different selection free of charge. They want to keep customers, and even if it costs a bit more at first, they know it is immensely benificial over time.
My point is it may have been more benificial to please customers than try to make a quick buck. El Psy Congroo |
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1/09/13 2:20:50 AM#77
Originally posted by kadepsyson
No disagreement from me. Customer satisfaction is something I was taught as a major factor to business longevity. Perhaps it's not as important now with the current generation of high level management... at least not in game publishing.
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1/11/13 11:35:00 AM#78
Some interesting insight on the official site forums that somewhat addresses the same question of why the crickets from Aventurine.
http://forums.darkfallonline.com/showthread.php?t=352199
Some quotes from the link above: "I've stopped testing and waiting for the next patch, as are a LOT of players no doubt." "yea they update pretty regularly in beta forums." "no they dont, their updates are horrendous." "He might update but he doesnt say anything except soon (tm)" "Like people stated, beta forums are updated regularly. They need to update outside of that as well." "Beta testing... No release date announced. So no need new update." "games fun, coming along nicely. AV is hard at work hammering out a great rpg/pvp/fps experience." "Do not Pre-Order yet." "why not?" "Cant tell you... NDA.. Do not Preorder" "Seriously - you have more potential customers waiting to buy than you have active in your beta. Give us some sort of sign that this game is actually progressing towards launch before we all slip through your fingers... again." "i honestly would not advise anyone to buy into beta just yet. Leave it a week and lets see what this patch/fix does."
Well, make of it what you will. Just thought it was some interesting insight from off of the official forum site (public forums). Fair disclosure: There is nothing to guarantee that any of those who made the comments above are in fact in the beta. As I said... just found the comments interesting.
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1/11/13 12:50:48 PM#79
Persistant bug still not fixed 1 month after "launch".
-----MY-TERMS-OF-USE-------------------------------------------------- "There was suppression of speech and all kinds of things between disturbing and fascistic." Raph Koster (parted $OE) |
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1/11/13 3:42:51 PM#80
Originally posted by DarthRaiden Hmm... that is kinda sad. Heard from a number of reliable source about dupping being a problem again as well. Too bad, as that will kill a MMO game faster than just about anything else. Well, I guess a persistance "bug" would be kinda the opposite of dupping, so perhaps they are meant to off-set each other? |
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