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Path of Exile Forum » General Discussion » Horrible initial experience with the game

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24 posts found
  Moghidin

Novice Member

Joined: 4/24/05
Posts: 95

 
OP  3/31/13 4:44:54 PM#21
Originally posted by huskie77
Originally posted by Moghidin
Originally posted by huskie77

I agree with the poster above me, but not quite the same level of annoyance. I understand the OP is frustrated, but from the information we have, you have tried little to resolve it and have ignored the advice of others including myself. The problem IS on your end to some degree. The client is working on the vast majority of systems. Almost everyone can connect and play just fine. Either there is a compatability issue with your particular hardware(which would help if you posted) or it is some sort of user error. If your system is in line with their posted specs and you are not using anti-virus and/or wireless then you need to report it to their support so they can address it.

Can you help us help you and help others?

 

My system is above their specs. Why shouldn't I be using anti-virus while connected to the internet? 

But here are the specs:

AMD A10-5800k APU

16Gb DDR3 RAM

Windows 7 64-bit OS

Norton Antivirus 2013 (disabling it didn't solve enything btw)

What of the above PoE may not like?

Thanks for posting this. Two more quick questions. Are you connecting with wireless(silly I know, but they are reporting problems for some people doing this) and second what graphics card(GPU) are you using. Thanks!

 

EDIT: To answer your question, anti-virus programs often interfere with game client/server connections and Norton is a big offender. Many anti-virus clients have what is known as a "game mode" to attempt to address this well known issue.

I do not use wireless. The CPU has an integrated GPU.

Besides that it doesn't look like graphics problem. It looks like some wired launcher/connection problem.

Sometimes also the launcher goes straight to login screen, but sometimes it's stuck on "checking resources" forever. That's besides connection problems.

  huskie77

Advanced Member

Joined: 11/12/06
Posts: 369

3/31/13 5:02:03 PM#22

We are starting to get this narrowed down a bit more.  Can you please update your graphics drivers to the most recent then reboot and retry the game? http://support.amd.com/us/gpudownload/Pages/index.aspx

 

edit: The game get's stuck on "checking for resources" for a long time for many of us. Sometimes it take 3 minutes and I have a quad core running at 4.5Ghz. It's just poorly optimized

 

  Moghidin

Novice Member

Joined: 4/24/05
Posts: 95

 
OP  3/31/13 5:59:37 PM#23
Originally posted by huskie77

We are starting to get this narrowed down a bit more.  Can you please update your graphics drivers to the most recent then reboot and retry the game? http://support.amd.com/us/gpudownload/Pages/index.aspx

 

edit: The game get's stuck on "checking for resources" for a long time for many of us. Sometimes it take 3 minutes and I have a quad core running at 4.5Ghz. It's just poorly optimized

 

And suddenly it started to work. After it passed the dreaded login it all worked fine and ithout lag for an hour untill I logged off. And I didn't change a thing on my side.

  huskie77

Advanced Member

Joined: 11/12/06
Posts: 369

3/31/13 6:06:32 PM#24
Glad it worked out for you! I hope you enjoy the game after all you went through.

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