Final Fantasy XI Forum » The Airship (General) » Square-Enix sued over "hidden fees" in Final Fantasy XI

I can sum up this lawsuit in two words (or one compound word): gold-digger.

(I'm referring to the woman who filed this baseless lawsuit.)

To be fair, I always thought that SE's billing system could use a revamping, and in FFXIV it looks like that will happen, but for the most part it works the way it says it does. If your account is active during any given month, you will be charged for that month, no questions asked. My only real gripe is that they charge the same day every month rather than the anniversary of your subscription every 30 days like, say... WoW does.

If anything comes out of this lawsuit, that might be for them to change the billing system before FFXIV is released, but I'm guessing it won't happen. SE's ToS was crafted by lawyers who are familiar with this kind of stuff, after all.

The only I can say about this is, when I was trying out FFXI recently I found really confusing the account creation and game installation, I was like: "I hope all this goes ok, I have no idea what I am doing", and all this confusing situation helped in my final decision of not subbing to the game. I didnt even knew where I needed to pay once I had finished installing programs, the game client and giving my info. So maybe they have pseudo hidden fees. I mean, not actual hidden fees but a confusing system in wich most people may not know they are going to be charged about something.

I cant tell you how much this has annoyed me. RAHHHH!

We should all get together and pay the guy who's sueing a visit and execute him. We can charge him with high treason against the Grand Duchy of Jeuno. 

Well I checked my billing this month and for some reason they did not take out any monthly fee but this month they took out double. Now what if I only put money in my account for the game and only put in enough for 1 month? Will they be able to do all this stuff to my account due to them not charging my fee one month but double charge me for both of the months? Now if what I just said had happened to this person then yes there is a lawsuit but can't be in the name of SE it would have to be PlayOnline. So personally I don't think there are hidden fee's but the fact that they want to not charge me one month then double charge me the next month is complete BS I should have to pay the initial 12.95 then 1.00 per ID.

But I will be finding out exactly why this happened because I do think its BS since I pay a monthly fee not every other month and I will seek money back for this because it was their mistake and not mine so they will have to pay me back the money.

when i started playing ffxi. last summer. i too was double charged for my accounts that i had 2 or more characters on. i have 3 accounts from long ago and i addedan xbox 360 one.

at first i just thought i was charged at the same time for 2 + 2 accounts but when i got me credit card statment. i saw 7 charges. 3 of the accounts double charged. i thought at the time it might be because of the newest expansion, and server moves. but i saw those charges on my other credit card. i forgot i had to use a 2nd card for the other charges.

at the time i had the extra money so didn't really worrie at first. stil had one other idea that mabe they charge for 2 months at a time.

the next month comes i cancled on of the accounts now just 3 active. i go on the playonline thing and see they charged me double again. now i know it's not for 2 months. or server change expansion ect. they are just charging double.

i quit ffxi instantly. it would be one thing if this was happening to one account. but to 3 of them.  oh and having to pay longdistant fees to get this resolved really pissed me off. and it took hours just to get through to the hold line. only on hold for 5 min i think.

they weren't sure what happened. they first said it was the server change  .i was somehow being charges for both servers. like split account or something. i can't remember exactly what they said. but in the end i could not get the money back just another month free.  great and i quit the game anyways i have no trust for square enix.

oh then the fun 6 month after. one of my accounts become active and changes servers. i see the charges on my cerdit card. my account hacked and the guy used my info in the account to activate and server change.  and again square enix wouldn't give money back and would suspand the account as i couldn't find my cd key or first cc i used to activate the account yrs ago. bu tat least suspended it. but again no money back.

i contacted mastercard and told them what happened and they did a charge back or something . i got the money back

from this day forword i think it's best to use prepaid credit cards or game cards. and only have what you need on it

i spent most of this yr playing free mmorpgs. and gone back to my classic everquest SOE has never screwed me

Originally posted by grandpagamer

What stuck out like a sore thumb to me was the "NA".  Only in america do things like this happen. Hot coffee on your lap cause you cant drink from a cup....lawsuit,  smoke 5 packs of cigs a day and die from cancer...yup wife has a lawsuit.  Now it seems it is , i have to actually pay for a monthly sub? lawsuit. We have gone from protecting victums to holding the hands of the stupid in this country.

Aaaa Just wait to some one sues for over priced Item Mall..Oh wait here a good one..Yes the game is free..But if you get the VIP you get to have extra "Unlocking"..WHAT? It should read the Game is free with limitation..What i see its a free game with a P2p  "VIP" with a over priced Item mall..D&D rings a bell !?..Because that is what there doing.In time we will have games with free to play with a Option of VIPS..It just another way to suck more out of the paying players...

I have a feeling that War hammer will go free to play with a VIp,and AOC..Matter afact i see alot of game will be going this route..I am just waiting to see how long will it take before they screw over the Vips...

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