Since launch on Tuesday, WildStar servers have been overloaded to the point that some players were not adequately able to play the game or even log in. To answer the demand, Carbine has just announced that in the next 24-hours, new temporary servers will be brought online, 2 each for North America and Europe.
We also recognize there have been some issues. Since we launched earlier this week, a huge number of new and returning players have experienced the game. We understand that, for some, the experience hasn’t been what it should be. Frankly, our megaservers are not handling the load they should. This means our server capacity isn’t keeping up with demand. We are working very hard to fix this and making improvements every hour. That doesn’t change the fact that some users are experiencing long queue times, delays when trying to create new characters, and intermittent lag.
The team hopes that by adding the new servers, the game experience should improve, lag should be reduced and queue times should virtually disappear.