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Bluehole Studio | Official Site
MMORPG | Genre:Fantasy | Status:Development  (est.rel 2012)  | Pub:En Masse Entertainment
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TERA News - Frogster Reassures the Community

Posted by Suzie Ford on Jul 22, 2010  | 31 comments in our forums

Frogster Product Management Director Daniel Ullrich took to the official TERA forums with an open letter to the community. Ulrich takes on the concerns that have been expressed with regard to Frogster's contract to publish TERA in Europe.

Ullrich begins the letter by thanking the community for the feedback regarding any aspect of TERA's development or concerns about its publication. From there he moves on to answer some of the more hotly contested issues with specific regard to Frogster's involvement:

  1. Frogster will be publishing TERA in Europe under a pay-to-play model just as EnMasse will be publishing TERA under a subscription model in the US.
  2. While Frogster has no intention of changing or altering the game in any fashion in Europe, Ulrich acknowledges that it will have to abide by the laws of the countries in which TERA is released as would any publisher.
  3. Frogster intends to put the most state-of-the-servers online in Europe. Frogster is working closely with BlueHole to ensure that the best, fastest, most reliable servers are brought online for Europe so that the gaming experience is equal to that of North America.
  4. Frogster will have 24/7 customer support with a team dedicated only to TERA.
You can read the letter on the official TERA forums and check out the fan reaction.
 
What do you think about the letter? Are you reassured? Let us know!

Read more Exclusive News...

 
 
krakken writes:

bahh if Frogster will be publishing TERA in Europe i'm out!

anyone remember spellborn .... nothing more to say

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7/22/10 8:53:48 AM
 
Lord.Bachus writes:

Hmmm

Frogster, the ultimate moneymakers, they practically invented itemshops.  They ruined the distribution of Spellborn. Lets say these guys are Worse then SOE and Microsoft and Apple together when making money is concerned

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7/22/10 8:56:21 AM
 
Thane writes:

i didnt see a single argument in this post ^^

wowsers

 

 

so you're saying they suck coz spellborn sucked?

spellborn sucked before they got a publisher, what's next?

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7/22/10 9:01:40 AM
 
Grimzay writes:
Originally posted by Thane

i didnt see a single argument in this post ^^

wowsers

 

 

so you're saying they suck coz spellborn sucked?

spellborn sucked before they got a publisher, what's next?

He never said Spellborn sucked.

He said they ruined the distribution of Spellborn.

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7/22/10 9:08:52 AM
 
Lamora writes:

<Snip>While Frogster has no intention of changing or altering the game in any fashion in Europe, Ulrich acknowledges that it will have to abide by the laws of the countries in which TERA is released as would any publisher.

 

This is not true..The game has to be alter in order to comply with the european countries laws..As long they can get the ok from the Developers to alter the game they can pretty much do as they please as long it brings in revenue for them and the developers..We will see when the item mall hits the game..

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7/22/10 9:28:42 AM
 
viddster writes:

I was so lookimg forward to TERA. A nicely made Korean MMO, westernised by EnMasse, lovely graphics doing something different with combat. Then Frogster right in the kisser.

 

So the pay-to-play is meant to reassure us? It shows what they know about most MMORPG players right there.

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7/22/10 10:20:33 AM
 
Tazlor writes:

will frogster have anything to do with the USA version of TERA?

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7/22/10 12:26:25 PM
 
Raxeon writes:

taz no

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7/22/10 12:40:51 PM
 
JeroKane writes:
Originally posted by Thane

so you're saying they suck coz spellborn sucked?

spellborn sucked before they got a publisher, what's next?

 

 

Spellborn didn't suck at all. It was a very decent game that could have easily made it.

They had a huge following in Europe alone for years during development and beta and the community was overall very positive and very mature.

Then they announced the publishing fiasco, with Frogster and Acclaim, splitting up the whole european community in three different regions.

Frogster only bothered doing german and french language servers.leaving a sub publisher doing Benelux and scandinavia (who didn't even had any distribution network other than Holland alone!! lol).  And Acclaim got the UK together with the US. And to make it even worse, they then put up IP blocks!!

It caused such an outrage on the forums, that they pretty much lost everyone instantly.

There was nothing left of the community by the time the game launched!

Frogster put up the lame excuse that they didn't had publishing and distribution in whole Europe.

So how the hell are they gonna handle TERA then??  They gonna split up Europe again??

New Post Quote
7/22/10 12:43:42 PM
 
serphilith writes:
Originally posted by JeroKane

So how the hell are they gonna handle TERA then??  They gonna split up Europe again??

 

Lets hope not.....

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7/22/10 1:45:57 PM
 
ThorHal writes:

haha, used to play guild wars and eve with the guy (the Product Manger).

 

actually pretty cool guy, who is a true gamer.

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7/22/10 3:11:14 PM
 
Yuui writes:

oh well, no terra for me then~

 

 

Swore to never play any mmo hosted by frogster ever again.

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7/23/10 2:18:51 AM
 
daemon writes:

well depending on the lag i might buy the american version then.

didnt have experiences with frogster but seems people are pretty pissed with them

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7/23/10 2:43:50 AM
 
Tazlor writes:
Originally posted by Raxeon


taz no

 

wow, i didn't realize how many Europeans there were on this site.  because everybody is pissed about this. lol

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7/23/10 10:01:52 AM
 
sadeyx writes:

Didnt really get involved with spellborn, so I wasnt aware of Frogster much.

Thanks for the headsup ! - I hate it when they use other publisher, it made Lotro and DDO nowhere near as good as the american side.

 

Shame, I was looking forward to this game.  Maybe we'll somehow be able to get the Us version.

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7/27/10 4:30:47 AM
 
Thorqemada writes:

TERA isnt F2P?

Well then i stay away from it - SWTOR gets my only Subscription in 2011

 

Spellborn was DOA !

The wrong game at the wrong time doing all wrong...a very few nice ideas though but not enough to save such a truckload of a mess.

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7/27/10 5:57:40 AM
 
Dameonk writes:

It always amazes me that Europe has such a great internet backbone with way faster connection speeds than North America, but when it comes to actually putting content online to USE all that speed, there's no one that's any good at it.

Every European distribution company I've heard of in the last 12 years is horrible.

New Post Quote
7/27/10 6:08:33 AM
 
sadeyx writes:
Originally posted by Dameonk

Every European distribution company I've heard of in the last 12 years is horrible.

Well CCP base their servers in the UK.  And they are the only company to make a game with only one server.

Sure there is lag sometimes, but thats just server lag or client lag, (bugs) ive never had a bad ping on Eve for 5 years.

New Post Quote
7/27/10 6:14:55 AM
 
Makikou writes:

Im going to screenshot everyone who says they wont touch TERA and laugh my ass off when i see them playing it / waiting it in the forums.

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7/27/10 8:49:46 AM
 
Vikeyev writes:

talk about killing a game.

personaly i played Spellborn and didnt had much problem with it. altho im concerned about what u guyes say about this.. frogster...

guess il look it up. but lets just hope we all are able to play tera the right way and not get some lame as corupted game like most out there now

New Post Quote
7/27/10 9:56:36 AM
 
Wraithone writes:

This was some how meant to answer questions? All I see is the usual marketing PR fluff piece. They didn't address the idea of IP lock outs (which contributed to the failure of Spellborn by fragmenting the community), nor did they address the REALLY poor quality service that Frogster is infamous for.  Its too bad that BH picked Frogster for Europe.

I hope they make enough money in the NA area to stay afloat, because Frogster will likely cost them quite a few subscriptions in Europe. 

New Post Quote
7/27/10 10:17:51 AM
 
Vesavius writes:

You Tera guys get Frogster, which also gets you my condolences as a ex TCoS player.

Maybe one of the worst publishers you could have been saddled with, seriously.

New Post Quote
7/27/10 10:27:13 AM
 
Doomedfox writes:

i didnt had problems with Runes of Magic at all and thats published by Frogster too isnt it??

Its doing fairly good aswell so why r u all so against Frogster?

Or am i missing something here?

New Post Quote
7/27/10 10:38:06 AM
 
Dyner writes:
Originally posted by Doomedfox

i didnt had problems with Runes of Magic at all and thats published by Frogster too isnt it??

Its doing fairly good aswell so why r u all so against Frogster?

Or am i missing something here?

 

 Didn't read did you?

lemme sum it up for you..Frogster is the corporate version of Bob Kotick; yehaw, fuck the community and milk the dumb shits that stay for all their worth.

New Post Quote
7/27/10 12:16:40 PM
 
Doomedfox writes:
Originally posted by Dyner
Originally posted by Doomedfox

i didnt had problems with Runes of Magic at all and thats published by Frogster too isnt it??

Its doing fairly good aswell so why r u all so against Frogster?

Or am i missing something here?

 

 Didn't read did you?

lemme sum it up for you..Frogster is the corporate version of Bob Kotick; yehaw, fuck the community and milk the dumb shits that stay for all their worth.

This comment wasn't really of any value now was it??

My point stays unanswered i still didn't experience any trouble with Runes of Magic and therefore still dont understand why u all react that way.

Are u all just hating because of one mistake they did in the past or r u all unaware of Runes of Magic or am i really missing something here that could bring light to it?

I am really only trying to understand tho

New Post Quote
7/27/10 12:27:07 PM
 
Dwarvish writes:

Only time will tell. The game looks great and I will definetly give it a shot. If I don't care for it I'll simply stop playing.

 

 There are the usual pile of 'they are only doing this for money idiots complaining.

 

 BOTTOM LINE: If a business is not profitable it is soon out of business. Do any of the QQers work for free?  I sure don't!

 

New Post Quote
7/27/10 2:53:35 PM
 
Viktormon writes:

I'm gonna stay posetive. TERA looks like a great game, and it'll take a fair amount to screw it up.

New Post Quote
7/28/10 5:56:30 AM
 
corun writes:

I wonder if I can just create a US account as a European? Obviously I would have to buy the US version of the game. Would be the easy solution if you suggest that Frogster should be avoided.

New Post Quote
7/28/10 6:07:21 AM
 
Proson writes:

Never heard of Frogster before, but i allrdy hate them just by reading this thread, lol.

 

I was really looking forward to TERA :( But seems like its going to fail now cause of frogster. Could just play on the US server if lagg isnt to bad, but prolly wont get a decent ping from norway ><

 

Oh well, atleast we still got GW2...

 

Originally posted by Dwarvish

Only time will tell. The game looks great and I will definetly give it a shot. If I don't care for it I'll simply stop playing.

 

 There are the usual pile of 'they are only doing this for money idiots complaining.

 

 BOTTOM LINE: If a business is not profitable it is soon out of business. Do any of the QQers work for free?  I sure don't!

 


Well, take WoW for example, they profit like hell just from the subs, but every month they seem to be adding more and more shit to sell and stuff to make money off, even tough they are making MANY millions a month just by subs.

 

There is a diffrence between making money and being greedy.

New Post Quote
7/28/10 6:16:35 AM
 
Wraithone writes:
Originally posted by Proson

Never heard of Frogster before, but i allrdy hate them just by reading this thread, lol.

 

I was really looking forward to TERA :( But seems like its going to fail now cause of frogster. Could just play on the US server if lagg isnt to bad, but prolly wont get a decent ping from norway ><

 

Oh well, atleast we still got GW2...

 

Originally posted by Dwarvish

Only time will tell. The game looks great and I will definetly give it a shot. If I don't care for it I'll simply stop playing.

 

 There are the usual pile of 'they are only doing this for money idiots complaining.

 

 BOTTOM LINE: If a business is not profitable it is soon out of business. Do any of the QQers work for free?  I sure don't!

 


Well, take WoW for example, they profit like hell just from the subs, but every month they seem to be adding more and more shit to sell and stuff to make money off, even tough they are making MANY millions a month just by subs.

 

There is a diffrence between making money and being greedy.

Thats simply the nature of the market.  Look at the My Little Pony mount in WoW for example. They made a LOT of money from that, so obviously the demand is there.  I see nothing wrong with that.  But I'd be fascinated to know what this "greedy" is that you make reference to above.   What is this difference?

As for Frogster in Europe, I wish Tera there all the best, but from past history it doesn't look good. 

New Post Quote
7/28/10 2:39:56 PM
 
Morcotulcon writes:
Originally posted by Dameonk


It always amazes me that Europe has such a great internet backbone with way faster connection speeds than North America, but when it comes to actually putting content online to USE all that speed, there's no one that's any good at it.

Every European distribution company I've heard of in the last 12 years is horrible.

 

I just LMAO with this statement, because it's completely true! Almost all games that launch in NA (in some cases, 1 year after launching in Korea or any other asian country), only start in Europe 1-2 years after launching in NA.

IMHO the companies just think this way: "We have to wait and see if its succesfull in NA and let they do all the hard work. If the game in NA has a big EU community after 1 year we just need to Copy-Past most of it."

New Post Quote
8/10/10 10:19:06 PM
 
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