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Guild Wars 2 Forum » General Discussion » is this legit or a phishing email?

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34 posts found
  Wizardry

Elite Member

Joined: 8/27/04
Posts: 6732

Perhaps tomorrow will be better.

10/14/13 3:04:36 PM#21

Seriously?I can't believe the OP would ask such a question.

The ONLY person who needs to login is yourself,so why on earth would anyone think you need a Beijing login unless of course you are from Beijing but then again ,unless you have not been able to login why would any login need to be verified or added?

This seems like someone asking you if they can make a key to your front door of your house,would you then ask forum members if that person wanting a key made is legit?C'mon seriously?

http://www.youtube.com/user/Napolianboo#p/u/15/rCYLLQCNc1w
Samoan Diamond

  Wizardry

Elite Member

Joined: 8/27/04
Posts: 6732

Perhaps tomorrow will be better.

10/14/13 3:08:47 PM#22

I am going to help you out,do NOT EVER click any email you do not recognize.You can hover your mouse over the email and see where it is from.

These thieves will stoop to even sending emails from a fake site that is very close to the legit one.Usually you will see the email sent from some obscure place like JJghrs2345@Bjn.net

http://www.youtube.com/user/Napolianboo#p/u/15/rCYLLQCNc1w
Samoan Diamond

  djazzy

Novice Member

Joined: 6/20/05
Posts: 3623

10/14/13 3:13:53 PM#23

wizardry has the right of it

if there is even a shred of doubt, don't click anything on the email. In this case, go the actual GW2 website and login there. If there is an issue, it will let you know at that time.

  nerovipus32

Novice Member

Joined: 1/15/11
Posts: 2716

10/14/13 3:22:23 PM#24
Definitely not legit.
  nerovipus32

Novice Member

Joined: 1/15/11
Posts: 2716

10/14/13 3:23:52 PM#25
Originally posted by Senden
Originally posted by HikaruShidou

Think about it logically:

It's asking you to authorize a LOGIN attempt.  Did you attempt to log in from anywhere but your own computer? If not, it's phishing attempt.

Areanet does not need your authorization to access an account as all digital property of GW2 including your account belongs to them. So anyone asking for authorization is not areanet.

 

Or someone managed to get access to my account and this is what ArenaNet has in place as a sort of hacking prevention measure. 

You need to smarten up my friend or one day you'll lose more than just a video game account.

  Halandir

Apprentice Member

Joined: 8/02/08
Posts: 743

10/14/13 4:31:44 PM#26
Originally posted by nerovipus32
Definitely not legit.

Definately legit!

Email is basically saying: If you are currently in Beijing and trying to log into GW2 click here... Otherwise: Your account+password has been compromized, go change it!

Jesus - What the ¤%&# is happening to the human race? This is NOT rocket science!

 

We dont need casuals in our games!!! Errm... Well we DO need casuals to fund and populate our games - But the games should be all about "hardcore" because: We dont need casuals in our games!!!
(repeat ad infinitum)

  Riversdale

Apprentice Member

Joined: 10/03/13
Posts: 18

10/14/13 4:41:03 PM#27
Originally posted by nerovipus32
Definitely not legit.

It could very well be legit nerovipus32.

ArenaNet will send an e-mail when an attempt is made to log into your account from an IP address that has not been validated before. 

 

Here's the information about the e-mail authentication system

https://en.support.guildwars2.com/app/answers/detail/a_id/9192/kw/Authenticator

 

And here is a post from way back around release when people were having problems getting their accounts hacked giving some advice on account security.

https://www.guildwars2.com/en/news/mike-obrien-on-account-security/

 

And as for writing down that hard to remember password? I did come across this tip on a website.

  • For maximum security make sure you are alone and close the curtains. Write on a hard surface - not on a pad of paper. After you memorize your passphrase, burn your notes, pulverize the ashes and flush them down the toilet.

I guess sometimes you can never be too paranoid!

  zevian

Hard Core Member

Joined: 1/06/07
Posts: 383

10/14/13 4:44:52 PM#28

When i moved to a different state i had to authorize my login in the new state even though i put in my correct password.

 

Its a very good reason to keep email passwords seperate if i were a hacker i could of authorized myself and deleted my tracks without the user never knowing.

  Electro057

Novice Member

Joined: 3/05/09
Posts: 537

10/14/13 4:54:57 PM#29

    Fake most likely. However you can tell by mousing over and not clicking the links provided, clicking will likely get you a keylogger or worse. If the urls and html are obviously not from arenanet, or if they are masking a fake email under an arena net thing you can detect with common sense.

    Do not let others play you for a fool or you shall find shame, others looking down upon you in disgrace. 

 

Happy Thanksgiving~ <3

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  loulaki

Apprentice Member

Joined: 12/20/11
Posts: 810

10/15/13 2:13:36 AM#30
Originally posted by Senden
Originally posted by Seventeen

Greetings mate

 

I got the same email several times when I tried to access my account from a different network. Was that email something like the following?

A log-in attempt from the following location is currently awaiting your authorization.

Address: 79.107.80.130
City: Athens
Region: 35
Country: GR

This location is approximated based on information provided by your Internet Service Provider. If in doubt, deny the request and try again.

If you are certain this log-in attempt was not made by you, then someone else knows your log-in credentials and you should change your password immediately via Account Management.

For security purposes, we alert you each time your account is accessed from an unrecognized location. To authenticate this log-in attempt, please click the link below:

This mail was sent by : ArenaNet 

That's what I got but with a link to accept the request. 

well the mail is valid, but if you havent been in Greece the last days, then someone is trying to gain access to your account, actually already has the account and the password but the authorization system saved you ...

 

time to move to the Anet official site and change your password ...

  daltanious

Elite Member

Joined: 4/19/08
Posts: 1775

10/15/13 2:22:44 AM#31
Originally posted by Agoden

It's probably legit, if theres links to the arena net / guildwars 2 website, go to them manually first and compare them to see if the ones in the mail are legit ( dont click the ones in the mail first obviously )

 

But yeah.. if your account was accessed from beijing, you'll want to go ahead and change your password along with all the other games and sites you used that same pass on.

I would just like to add to this and OP, legit or not, NEVER EVER click on some direct link in email if not 101% sure. :-) I will always log in by manually entering site address and then logging in. Just in case.

  Torvaldr

Elite Member

Joined: 6/10/09
Posts: 5784

10/15/13 2:23:49 AM#32

Like others have said, ANet sends these mails. If you just logged in you'll get the notice and mail. Login to their website through a bookmark in your browser (just as added safety) and whitelist the IP. Don't worry if the IP location is a little bit away from your home. Sometimes your ISP might route weird. I've had to authorize IPs a couple states away.

If you didn't just login then go to their website through a bookmark in your browser and Deny/Blacklist the IP address. Change your Guildwars 2 password. I would also recommend you change the password of your associated email address.

In my opinion it would be in your best interest to use a password safe and generator like KeePass or LastPass. Make sure you use some sort of 2 factor authentication with this. These can even be setup to sync through something like Google Drive, Skydrive, or DropBox. This is the only way you can have any sort of confidence your password won't be hacked anymore. That and 2 factor authentication.

Curse you AquaScum!

  Volkon

Novice Member

Joined: 9/14/10
Posts: 3813

Facts do not require fiction for balance.

10/15/13 6:16:57 AM#33

This is Legit. It's also a warning. DO NOT AUTHORIZE that. Someone mentioned changing passwords, which is an excellent idea, but you should consider doing what I did... create an email address ONLY for GW2. I made a brand new email address and linked that to the account and never use that email for anything else whatsoever. I've never had an attempt since then. (I did once before I made the switch, which prompted the change.)

 

So, 

 

1. Change your password.

2. Create a new email address to use only for GW2, and never ever use that for anything else.

 

This should solve any potential problems.

 

 

EDIT: This doesn't mean someone logged into your account... it means they tried. The email is indicating they failed but tried, which means they have your email address tied to the account, hence the above recommendation.

Oderint, dum metuant.

  Naqaj

Novice Member

Joined: 7/24/09
Posts: 1681

10/18/13 5:32:52 AM#34
Originally posted by nerovipus32
Originally posted by Senden
Originally posted by HikaruShidou

Think about it logically:

It's asking you to authorize a LOGIN attempt.  Did you attempt to log in from anywhere but your own computer? If not, it's phishing attempt.

Areanet does not need your authorization to access an account as all digital property of GW2 including your account belongs to them. So anyone asking for authorization is not areanet.

 

Or someone managed to get access to my account and this is what ArenaNet has in place as a sort of hacking prevention measure. 

You need to smarten up my friend or one day you'll lose more than just a video game account.

You're the one who needs to smarten up, and you need to actually read and understand what this email is about, and what exactly it is asking of the recipient. This email is legit, and because it is legit, he should not click on the link.

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