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MMORPG | Genre:Fantasy | Status:Final  (rel 08/28/12)  | Pub:NCSoft
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Guild Wars 2 Forum » General Discussion » Anyone had much experience with their customer support? Having trouble.

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22 posts found
  Zoyita

Novice Member

Joined: 9/30/10
Posts: 119

1/08/13 12:40:35 PM#21

NCsoft have a great customer support, if i had trouble in Aion they even had a online chat. Also yes i kinda feel a change in the past month, i had a case too and they arent handling it good.

They have a thread in Gw2 official forum for tickets of one week old unresolve, thats how i made them to look in my ticket, before that i didnt had a responce.

Zoyita Xfire Miniprofile
  Xithryl

Novice Member

Joined: 8/08/09
Posts: 257

"All dreams can come true if we have the courage to pursue them." -Walt Disney

1/08/13 12:50:43 PM#22

https://en.support.guildwars2.com/

 

Check there, I recently had great success getting an account back.

Basically what you will be doing is creating a ticket, be sure to add as much information as you possibly can.

 

Good luck! I recently started playing again and its way better than I remember!

xithryl Xfire Miniprofile
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