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Funcom | Play Now
MMORPG | Genre:Real Life | Status:Final  (rel 07/03/12)  | Pub:Funcom
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The Secret World Forum » General Discussion » good customer service

2 posts found

Elite Member

Joined: 4/04/11
Posts: 3717

OP  4/07/13 12:22:51 PM#1

Hi, I picked up TSW today on Steam, and had technical issues with authentication due to a botched account I created last year.  Nice to post a positive remark here, they emailed back within a couple hours with the identified problem and how they fixed it for me.  Considering I am not subbed and F2P, this is really impressive service for a Sunday - really good job!



rpg/mmorg history: Dun Darach>Bloodwych>Bards Tale 1-3>Eye of the beholder > Might and Magic 2,3,5 > FFVII> Baldur's Gate 1, 2 > Planescape Torment >Morrowind > WOW (1000 hrs on main mage)> oblivion > LOTR (480 Hunter) > Rift (230 hours mage) > Guild Wars (1900hrs elementalist) Vanguard. > GW2(900 elementalist), Wildstar

Now playing GW2, AOW 3, ESO

Novice Member

Joined: 5/08/08
Posts: 913

nanu nanu

4/10/13 9:14:17 AM#2
I agree their customer service is really good.