Trending Games | Elder Scrolls Online | World of Warcraft | Final Fantasy XIV: A Realm Reborn | WildStar

  Network:  FPSguru RTSguru
Login:  Password:   Remember?  
Show Quick Gamelist Jump to Random Game
Members:2,737,046 Users Online:0
Games:714  Posts:6,176,218
Funcom | Play Now
MMORPG | Genre:Real Life | Status:Final  (rel 07/03/12)  | Pub:Funcom
PVP:Yes | Distribution:Download,Retail | Retail Price:$30.00 | Pay Type:Hybrid | Monthly Fee:n/a
System Req: PC | Out of date info? Let us know!

The Secret World Forum » General Discussion » good customer service

2 posts found
  Bladestrom

Elite Member

Joined: 4/04/11
Posts: 3106

 
OP  4/07/13 11:22:51 AM#1

Hi, I picked up TSW today on Steam, and had technical issues with authentication due to a botched account I created last year.  Nice to post a positive remark here, they emailed back within a couple hours with the identified problem and how they fixed it for me.  Considering I am not subbed and F2P, this is really impressive service for a Sunday - really good job!

 

 

rpg/mmorg history: Dun Darach>Bloodwych>Bards Tale 1-3>Eye of the beholder > Might and Magic 2,3,5 > FFVII> Baldur's Gate 1, 2 > Planescape Torment >Morrowind > WOW (1000 hrs on main mage)> oblivion > LOTR (480 Hunter) > Rift (230 hours mage) > Guild Wars (1900hrs elementalist) Vanguard. > GW2(900 elementalist)

Now playing Wildstar, AOW 3

  marz.at.play

Advanced Member

Joined: 5/08/08
Posts: 912

nanu nanu

4/10/13 8:14:17 AM#2
I agree their customer service is really good.