I made this thread in the DF forum, but this is probably the most appropriate place to post it since its serious. I really dont want to make any mistake to that fucked up DF support.

So for some reason, right after loging in and hitting the play button, i couldn't get in game after the black screen. So i thought someone was trying to hack my account. I contacted support, they ask me to fill up these info's. While they were at it, they banned my account before something wrong could happen

Server -
Account Name -
The full name on the account at the time of purchase-
The full name and address of the credit card holder-
The last four digits of the credit card used to purchase the account, (the game)-
If the account, (game), was purchased via PayPal, then also please include the Transaction ID-
The original email address used to create the account-

This part is not  a problem. I even thought it would be enough to set everything back to normal.

What they ask me next: to be patient. I had to wait a whole 2 day, from saturday morning. 

they respond back at monday 9am with this over the top type of thing.

Hello

We have received 2 tickets regarding this account. The account is currently banned due to investigation. Due to the possible security issue, we will require the following to supplement the information you have already provided.

Photocopy of the following:

(You may send this information by either attaching a JPEG image to this ticket or by sending a fax to our main head office at EUROPE 0030 210 689 7514 USA 011 30 210 689 7514. Please make sure to include the account name, server and the ticket number on the fax.)

Valid photo ID with Name and Address of the original credit card holder
Photocopy of a recent Bank or Utility statement with full name and address of the original credit card holder

Regards
Darkfall Support

Is it going a lil too far or most mmo's are like that? Cuz im sure there are other info's i can share instead. Its not like every hackers are stalkers either. I just dont think they had to go that far only for security check. The valid photo id is what bothers me the most.