Star Wars: The Old Republic Executive Producer Rich Vogel has written a new developer blog detailing the process the team works through when "busting bugs and fixing exploits".
Vogel talks about the deployment of 'emergency patches' to close exploits that threatens players' experiences in the game. Vogel goes on to say:
Before we declare something an emergency though, we have to validate the issue with our internal Quality Assurance, or QA team. They gather data working with our Customer Service, analytics, and development teams to determine the extent of the exploit and the steps needed to reproduce it. Once we have the steps, we work on a plan to fix the issue. Depending how long the issue will take to fix and how risky it is, we will decide if we need to temporarily disable the cause of the exploit in the game.
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