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MMORPG | Genre:Sci-Fi | Status:Final  (rel 12/20/11)  | Pub:LucasArts
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26 posts found
  TidusCZ

Novice Member

Joined: 11/19/12
Posts: 6

11/19/12 3:55:40 PM#21
User: Xarthron-Kun
User: bagrnaomacce
User: Itacz
 

Unfortunately these three weren't resolvable in the same way as the others so please advise them to call our Support Team.

 

How i can CALL our support i try send email and trying in acc send problem to support, but nothing happen 7 days and still nothing

  TidusCZ

Novice Member

Joined: 11/19/12
Posts: 6

11/19/12 4:04:53 PM#22

And 1 thing when i send ticket to support where i get proof  to delivery ticket?

I dont know when i send ticket if was somewhere problem and this is why cannot be delivery?

OMG EA

and today i had email from EA maybe about ticket

 

Greetings,

I am Protocol Droid M0-T0, Human-Cyborg Relations.

Thank you for contacting us to report the issue you encountered in-game.

Please be aware that in-game support, including item and character restorations, is only available to subscribers.

If you have a Preferred status or Free-to-Play account, our Account & Billing team is available to assist and answer any questions you may have in relation to upgrading your account. You can reach the Account & Billing team by phone, email or webform (http://www.swtor.com/support/form) and our Account & Billing FAQs are all listed in our Help Center here: http://www.swtor.com/support/helpcenter/1863.

Our Technical support team may also be contacted by telephone, email or web form to assist with any technical issues you may encounter that prevent you from playing Star Wars: The Old Republic.

However, we also advise you utilize our online resources which contain a wealth of self-help information. You can search our Customer Service forum at http://www.swtor.com/community/forumdisplay.php?f=11 to see if other players have reported a similar issue. Please note that you must be logged into the website in order to use the search function and that while non-subscribers cannot post, you will have full search and read access to the forums.

For in-game issues, you may find it helpful to search our Help Center at http://www.swtor.com/support/helpcenter for possible solutions. Please note that we do not offer in-game support of any kind by telephone.

Please do not hesitate to contact us again if there is anything further we can assist you with.

Galactic Support is our speciality...

Sincerely,

 

And i dont know if this is resolve my problem or only proof to ticket and now i must wait

  anthonylensink

Novice Member

Joined: 11/19/12
Posts: 10

 
OP  11/19/12 4:08:58 PM#23

You wont get one, i got my reaction i send 3 tickets and got 3 automatic messages to call them.

 

Im not spending fucking over 80 euros to call worst customer service ever!

  TidusCZ

Novice Member

Joined: 11/19/12
Posts: 6

11/19/12 5:25:56 PM#24

SO im ON, i can finally play.

I send about 6 ticket with my problem and now can play.

Be happy nad peace

  EnzoBautista

Novice Member

Joined: 11/19/12
Posts: 29

Waiting for: World of Darkness

Playing: SWTOR & Planetside 2

11/20/12 4:55:08 AM#25

Quote: Originally Posted by Nexgenco View Post

 

User: xAkirax

 

Please ask this user to try logging in again
  rawfox

Apprentice Member

Joined: 12/03/09
Posts: 618

11/20/12 5:02:15 AM#26

I'd email them, things need some time, so i'd play on a second account while i'd wait.

That's what i'd doo.

 

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