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Wizard101 (W101)
KingsIsle Entertainment | Play Now
MMORPG | Genre:Fantasy | Status:Final  (rel 09/02/08)  | Pub:KingsIsle Entertainment
PVP:Yes | Distribution:Download | Retail Price:n/a | Pay Type:Free | Monthly Fee:$09.95
Desktop Client | System Req: PC | ESRB:E10+
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Wizard 101 Forum » General Discussion raquo; Problem with billing address

4 posts found
  sharkula

Novice Member

Joined: 11/02/09
Posts: 1

 
11/02/09 2:34:49 AM#1

i'm trying to purchase crowns but the system does not accept my billing address

I live in singapore

Does anyone have this problem?
  KingsIsle

Apprentice Member

Joined: 10/20/08
Posts: 125

11/03/09 12:04:00 PM#2

If you have any questions or concerns regarding billing, please send an email to: billing@kingsisle.com.

Please include your billing name &/or last 4 digits of the credit card in question (or your account username if you know it)
  wizcaresnot

Apprentice Member

Joined: 11/15/09
Posts: 2

11/15/09 1:50:34 PM#3

Don't count on a response!
  KingsIsle

Apprentice Member

Joined: 10/20/08
Posts: 125

11/15/09 4:45:56 PM#4

As I stated in your other thread, young Wizard, I am looking into your unique situation. Please know this is not the norm from our customer support department.

I will be contacting you soon regarding this situation and until we have resolved the issues with the account, it has been temporarily suspended, and no one can log into it.

~Professor Greyrose