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Ryzom (RYZ)
Winch Gate Property Limited | Official Site
MMORPG | Genre:Fantasy | Status:Final  (rel 09/20/04)  | Pub:Winch Gate Property Limited
Distribution:Download | Retail Price:Free | Pay Type:Free | Monthly Fee:$10.95
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Ryzom Forum » General Discussion raquo; Fileplanet CD-Key Issue - All Zeroes showing in Keys

7 posts found
  Fadinaway

Novice Member

Joined: 4/21/04
Posts: 270

"Strive for constant improvement rather than static perfection" - Unknown

 
4/21/04 4:10:25 PM#1
Hello everyone,

This issue seems to be related to the cache issue described in my "Fileplanet CD - Key Issue - PLEASE READ" thread.

Follow these steps if you received a Beta Key with all zeroes.

1. Log out of Fileplanet.
2. Clear your browser cache, manually if needed.
3. Shut down all your browsers.
4. Reload your browser and log back into Fileplanet.
5. Go to http://www.fileplanet.com/betas/ryzom.aspx

This should help you get a valid key.

Regards,

Fadinaway
Ryzom Senior GM
http://www.ryzom.com

Fadinaway
Playerbase Solutions
http://www.playerbasesolutions.com

  Excalibur

Novice Member

Joined: 12/14/03
Posts: 37

4/21/04 4:37:15 PM#2

Thanx Fadinaway ::::28::

I had also the problem not getting an email with the cd-key.
Even when I started the beta I didnt get an email like some people where saying it would happen.
After searchin on some forums I found the the site you mention now too.
I use the site and got an email with a cd-key containing only zero's.
That was until this morning.
A few hours ago I tried it again and I now got my cd-key now without any problem.
I didn't have to empty the cache or whatever it just worked.

I hope that others can say the same at this moment because waiting for 8 hours to downloading almost a 1 gig beta and then to discover that you can't play because of a <insert bad word here> cd-key is realy terrible.

  Fadinaway

Novice Member

Joined: 4/21/04
Posts: 270

"Strive for constant improvement rather than static perfection" - Unknown

 
4/21/04 4:45:23 PM#3

Hi,

Fileplanet was looking into the issue the last time I talked to them, so it may have been fixed by now. :)

 

Fadinaway
Ryzom Senior GM
http://www.ryzom.com

Fadinaway
Playerbase Solutions
http://www.playerbasesolutions.com

  thebugbox

Novice Member

Joined: 3/04/04
Posts: 4

4/21/04 6:19:58 PM#4

That link worked for me!!! Yay! 

Better than Fileplanet just saying. "click on key page" but they give you no f'n link.  Go figure.

Thanks.  MMORPG rocks.

  geld

Novice Member

Joined: 11/15/03
Posts: 129

4/22/04 6:00:32 AM#5
OMG Fileplanet is sooo useless. I still haven't even recieved an email with a key. I can't use the page above because it requires I enter the code which is supposed to appear in the picture, but the picture never shows!!! Can someone tell me how I can get a CD Key please???

*Signature*The Pessimist says the cup is half empty. The Optimist says the cup is half full. The Pragmatist says the cup is half full of air. The Engineer says the cup is operating at 50% capacity. The Psychologist says the cup is your mother. The Punk Kid also says the cup is your mother. The Cricket Player says his cup is definately full. Everyone knows that Pamela Andersons cups are full. The Defendant says it was like that when he found it. Me, I just ask the waitress for a refill.

  Excalibur

Novice Member

Joined: 12/14/03
Posts: 37

4/22/04 6:43:03 AM#6

Originally posted by geld
OMG Fileplanet is sooo useless. I still haven't even recieved an email with a key. I can't use the page above because it requires I enter the code which is supposed to appear in the picture, but the picture never shows!!! Can someone tell me how I can get a CD Key please???


There are 2 prerequest for getting a cd-key.

You need a File Planet account and you must have downloaded the beta client.

If you go to the page above you should get a small picture which shows you a code in it.

Once you enter the code you get a new page where you can see the cd-key and an email is also send to you with the cd-key.

If you still can't see the little picture with the code in it then there is something else wrong.

I suggest you email your problem to File Planet support and they usualy answer within a day.

Did you see this note they show you on the same page ?

IMPORTANT NOTE:  The image above is created dynamically and served through a separate server.  If it does not appear, or if you only see the message "invalid code", your computer is blocking the image from appearing.  This problem may be caused by either a firewall or certain Ad-Blocking software.  Please adjust your security settings to allow this image to be displayed.

If you cannot see this key and need technical support please contact our
Support Team.


 

  geld

Novice Member

Joined: 11/15/03
Posts: 129

4/23/04 8:07:46 PM#7
OK It wasn't a firewall problem. I knew that since I don't have a firewall, and every other picture on the internet works. I had to delete my gamespy ID and recreate it. Twice, because the first time I clicked send verification email and the email never came (yes I checked the email address was correct many times). The second time I recreated the gamespy ID it actually sent the verification email. THen I went to that page above. (How is anyone going to find that page if they don't use mmorpg.com? There doesn't appear to be any link to it on filepanet.com). Now I have it working but what a damn waste of time. I'm sure if I subscribed to the service ($90 a year??? are you joking???) then it would work no problems. Shoulda just let other servers host it, then I woulda had this sorted days ago.

*Signature*The Pessimist says the cup is half empty. The Optimist says the cup is half full. The Pragmatist says the cup is half full of air. The Engineer says the cup is operating at 50% capacity. The Psychologist says the cup is your mother. The Punk Kid also says the cup is your mother. The Cricket Player says his cup is definately full. Everyone knows that Pamela Andersons cups are full. The Defendant says it was like that when he found it. Me, I just ask the waitress for a refill.